Presales Engineer

• Collaborate with related departments (Project Director, Sales Team) to understand customer needs, analyze requirements, provide product consultation, and propose optimal solutions.
• Build project BOMs (Bill of Materials) for SMB/SME segments, including: Synology (NAS/Storage), AURCORE (Data Center Solutions), Toshiba Enterprise HDD, and Exascend Enterprise SSD.
• Prepare and submit project cost estimates to the Sales team based on customer needs and feedback, ensuring deadlines are met for quotation delivery.
• Support Sales in answering customer inquiries and providing technical consultation related to products and proposed solutions.
• Evaluate customer potential, identify challenges and success possibilities, and propose improvement strategies.
• Regularly update product knowledge from manufacturers and the Product Management team to better support Sales and advise clients.
• Research new products and solutions to meet the company’s and market's evolving demands.
• Perform other tasks as assigned by upper management and the Board of Directors.

Yêu cầu ứng viên

• At least 2 years of experience in the role of Presales Engineer (surveying, BOM creation, and cost estimation) in the fields of System Integration, Networking, and CCTV.
• Strong communication and customer persuasion skills.
• Ability to consult and quickly solve problems with accurate and efficient solutions.
• Proactive, energetic, good teamwork skills, and professional working style.
• English: Able to communicate and understand technical documents.

Quyền lợi được hưởng

• Full benefits according to labor laws: Social insurance, health insurance, and unemployment insurance.
• Career development opportunities; access to training, seminars, and overseas workshops organized by vendors.
• Allowances for transportation, phone, and business travel.
• Company laptop provided for work.
• Salary: Negotiable