Nhân Viên Dịch Vụ Tòa Nhà

·       Play a role as a link among tenants and customers and the Management Office and other relevant departments.

·       Warmly welcome all customers and tenants at CS desk.

·       Handle all incoming and outgoing telephone calls in a professional manner.

·       Promptly and politely respond to all feedbacks, enquiries, complaints, lost and found, delivery etc and handle them in an efficient and courteous manner.

·       Maintain building administration record, update & filing systematically.

·       Compile Weekly Report and other relevant record/ report as required by Head of CS.

·       Record all activities during the shift, highlight and report any unusual/ outstanding issues.

·       Monitor and control the building access in cooperation with Security and to be observant at the lobby and report any unusual/ suspicious events to the relevant department and the MO immediately.

·       Assist the operations flowing smoothly and consistently according to SOPs.

·       Ensure all equipment and facilities set up in the counter are maintained and good kept at all times.

Any further tasks necessary for the smooth operations and customer service of the building assigned by Head of CS.

Yêu cầu ứng viên

•         Excellent communication in both Vietnamese and English;

•         University/ College degree of English/ Hospitality/ Tourism;

•         At least 1-year experience working as a receptionist/ customer service in big hotel/ mall/ building;

•         Customer service oriented, interpersonal, considerate, cooperative, well organized;

•         Be a problem solver and a team player as well as be able to work independently;

•         Work at shift (S1: 7:30AM - 4:45PM; S2: 8:00AM - 5:15PM; S3: 08:00AM - 12:00PM (Saturday)), off 02 Saturday afternoon & Sunday;

•         Good working experience in MS Office applications, especially Word and Excel.

Quyền lợi được hưởng

•         Salary: 11 – 13 mil/ month;

•         Lunch allowance; Uniform;

•         Annual health check; Social Insurance, Advanced Health-care Card;

•         Annual salary Increase, 13th salary, bonus as Company decision;

•         Company vacation; Holiday leaves; Annual leaves;

•         Other allowance as Company Financial Policy and current laws.