Logistics Customer Service

• Receive and handle customer booking requests: verify shipment details and propose suitable logistics solutions (carriers/airlines, routes, pricing, etc.)

• Track and update shipment status (Shipment Tracking), ensuring timely and accurate updates to customers

• Act as a key coordinator among multiple parties: customers – shipping lines/airlines – internal operations – overseas...

Yêu cầu công việc

• College degree or above in Logistics, International Business, Import-Export, Economics, or related fields

• 1–5 years of experience in logistics CS/operations/forwarding

• English (4 skills) for daily communication

• Good understanding of international logistics: Sea/Air freight, documentation, customs, Incoterms

• Strong communication, problem-solving, and multitasking skills

• Detail-oriented, responsible, and able to work under pressure

2. BENEFITS

• Competitive and negotiable...

Quyền lợi

• Thưởng: Competitive and negotiable income – range $650 - $750
• Chăm sóc sức khoẻ: Full benefits: social insurance, health insurance, annual leave
• Đào tạo: Training on logistics expertise and customer service skills
• Khác: Professional working environment with opportunities to work directly with Chinese clients/partners Clear career path: CS → Senior CS → Team Leader → Supervisor → Assistant Manager → CS Manager