Tuyển dụng L&D Supervisor tại Yên Bái

- Support the Learning Manager in conducting Training Needs Analysis (TNA) and developing the Annual Training Plan (ATP) for English training programmes.
- Design and deliver General Training courses with appropriate syllabi and lesson plans tailored to specific departmental needs.
- Develop specialized training materials to support operational requirements (e.g. English for Forbes Service Standards).
- Evaluate the effectiveness of product knowledge training and other L&D programmes using established metrics.
- Conduct Orientation programmes for new associates in the absence of the L&D Manager.
- Maintain accurate and up-to-date training records in compliance with Banyan Group and Garrya standards.
- Monitor and oversee the use and condition of training facilities and equipment.
- Support and initiate various learning and employee engagement activities within the hotel such as wellbeing initiatives (e.g., Annual Product Knowledge Quiz, Wellbeing Wednesdays...).
- Maintain and update Banyan Group's and Garrya's Product Knowledge databases; Stay updated with new corporate training programmes.
- Utilize Banyan Group's LMS, LM reporting functions as well as GHR systems to maintain training databases and provide reports to L&D Manager.
- Perform additional tasks assigned by the L&D Manager.
Yêu cầu công việc
- Bachelor’s degree in English Language, Education, TESOL/TEFL, Linguistics.
- Appropriate English Teaching Certifications:
- TESOL, TEFL, CELTA.
- IELTS, TOEIC, TOEFL,...
- Certification in Business English or ESP (English for Specific Purposes) is a plus.
- Required Soft Skills:
- Excellent communication and presentation skills.
- Strong facilitation and classroom management abilities.
- Organized, detail-oriented, with good time management.
- Ability to work independently and coordinate with multiple departments
Quyền lợi được hưởng
- Having chances to get attractive company bonus every month/year.
- Company trip once a year + Joining party.
- Salary and position is reviewed 1 time a year.
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits.
- Dynamic and sociable working environment.