Junior Microsoft Business Central Consultant ERP

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About the Role

We are looking for a Junior Functional Consultant (Microsoft Business Central)to join our Finance Transformation team. Reporting to the Finance Transformation Director, this role will be responsible for supporting internal users, ensuring consistency across entities, and proactively driving system improvements.

Key Responsibilities

User Support & Incident Management

• Provide first- and second-level support to internal users on Microsoft Dynamics 365 Business Central
• Analyze, troubleshoot, and resolve functional issues in a timely manner
• Manage and prioritize user requests through a ticketing system
• Ensure clear communication and follow-up with stakeholders

System Standardization

• Ensure harmonization of Business Central configurations across multiple companies/entities
• Define and promote best practices and standard processes
• Support governance of master data and system usage

Continuous Improvement

• Act as a key contributor to system optimization initiatives
• Identify opportunities to improve efficiency, automation, and reporting
• Propose and document enhancements aligned with business needs
• Collaborate with IT and external partners when required

Documentation & Training

• Create and maintain user guides, procedures, and knowledge base documentation
• Support onboarding and training of new users
• Promote adoption of standard processes and tools

Your Skills and Experience

Requirements & Qualifications

Mandatory

• Strong experience with Microsoft Dynamics 365 Business Central
• Fluent English (written and spoken)
• Proven experience in user support or functional consulting

Preferred

• Good understanding of accounting and finance processes
• Knowledge of accounting and invoicing modules in Business Central would be a strong plus
• Experience in multi-entity/international environments
• Familiarity with process standardization and change management

Skills & Competencies

• Strong analytical and problem-solving skills
• Customer-oriented mindset with excellent communication abilities
• Ability to work independently and prioritize tasks
• Proactive attitude with a continuous improvement mindset
• Team player capable of working across functions and locations

Why You'll Love Working Here

What We Offer

• Full statutory insurance and 100% PVI healthcare insurance for employees.
• Attractive health insurance package for family members.
• 12 annual leave days + 1 extra day for every 5 years of service.
• 13th salary and annual bonus based on individual and company performance.
• Team-building activities, company trips, Year-end party and ongoing training support.