CV WorkC
Hồ Chí Minh
IT Systems Engineer Network, System, Helpdesk
⏳ Tin này đã hết hạn nhận hồ sơ (hạn nộp: 28/07/2026). Công ty có thể đã tuyển xong. Bạn vẫn đọc được mô tả bên dưới để tham khảo yêu cầu và mức lương của vị trí này.
✨ Điểm nổi bật
- 🎁Thưởng hấp dẫn
- 🏠Làm từ xa / linh hoạt
- ✈️Du lịch / team building
Mô tả công việc
Top 3 Reasons To Join Us
The Job
- Provide daily IT user support (local and remote) to restore service quickly and minimize downtime
- Open and manage ServiceNow incident and request tickets
- Manage user accounts and system access (Hallmark systems such as PLM, ERP, file servers)
- Maintain and monitor network devices and internet links
- Support system monitoring and tuning to ensure IT systems are stable to support business operation and meet US InfoSecurity Requirements
- Coordinate with management to submit and track approved device purchases and fulfill additional IT equipment requirements
- Engage vendors to request, evaluate, and compare quotations and service levels to ensure best value and meet with business needs
- Prepare and manage master agreements, sales contracts, and relevant appendixes to ensure continuity, compliance, and cost control
- Request and track payment processes
- Maintain asset records to support asset management, audit readiness, and budgeting
- Create and maintain user manuals
- Prepare daily reports to facilitate business operations in procurement, accounting, and supplier management.
- Deliver support and training during application deployment, user acceptance testing, and aid the creation of user manuals.
- Implement business process automation initiatives, including reporting and system workflow optimization.
- Degree/Higher Diploma holder in Computer Science / IT or related discipline
- Over 5 years’ solid working experience in IT Infrastructure (e.g. Network, System, Storage, VM, Telecommunication, End-point devices) and End-user / HelpDesk support.
- ITIL/MCSE/CCNA qualification is required
- Experience in Datacenter Facilities and Operations / VMware virtualization / Data Backup and Disaster Recovery systems / Microsoft Windows Server & AD server administration and support is a definite advantage
- AWS Associate Architect/PMP /CDCP/CISSP certifications are advantages
- Good knowledge of switches, router and firewall support (Cisco / Checkpoint / SSL VPN Tunnel)
- Good knowledge of network layer 2, layer 3 and routing protocol including TCP/IP, Ethernet and VLAN
- Knowledge of SAP, Ariba and T-SQL, Power platform i.e. PowerBi, Power Automate, Power App
- Excellent communication skills with all levels of user and vendor management
- Good command in written and spoken English
- Strong work ethic & responsibility, Problem-solving & analytical, Resilience & patience
- Attractive salary + 13th-month bonus salary
- 100% salary during probationary period
- Paid statutory insurance (social, health, unemployment) in accordance with VN regulations
- Premium healthcare plan for employee and family members; annual health check
- 15 annual leave days, 07 sick leave days and 01 birthday leave per year.
- Salary review once a year based on employee performance and contribution
- Training programs, team building, and annual company trips.
- Employee-friendly working conditions, longstanding colleagues
Nhà tuyển dụng
CÔNG TY TNHH HALLMARK GLOBAL ASIA · 📍 Hồ Chí Minh
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