Inside Sales Executive - Culinary Education

Manage day-to-day academy operations and office administration.
Handle student registrations, enrolments, and course scheduling.
Maintain accurate student records, attendance, and database management.
Coordinate communication between students, instructors, and management.
Prepare administrative reports, certificates, and training documentation.
Manage inquiries via phone, email, social media, and walk-in visits.
Assist with event planning, workshops, open days, and academy activities.
Ensure training facilities and classrooms are prepared for classes.
Promote academy courses and programs to prospective students.
Follow up on leads generated through marketing campaigns, social media, and referrals.
Conduct course consultations and provide guidance on suitable training pathways.
Convert inquiries into enrolments.
Organize and participate in recruitment events, education fairs, and promotional activities.
Maintain a sales pipeline and regularly update customer relationship records.
Prepare enrolment agreements and payment documentation.
Deliver exceptional service to students and stakeholders.
Address student concerns and provide timely solutions.
Support student onboarding and orientation processes.
Maintain positive relationships with current students and alumni.
Yêu cầu công việc
Diploma or Bachelor's degree in Business Administration, Hospitality, Marketing, Education, or a related field.
Minimum 2 years of experience in administration, sales, customer service, or education-related roles.
Excellent communication and interpersonal skills.
Professional level English proficiency (spoken and written).Strong organisational and time-management abilities.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
Ability to work independently and as part of a team.
Sales-oriented mindset with confidence in achieving enrolment targets.
Experience in education, training, hospitality, or culinary industries is an advantage.
Quyền lợi được hưởng
Attractive salary, and incentives.
Professional development and training opportunities.
Career advancement within the academy.
Supportive and dynamic working environment.
Opportunity to contribute to the development of future culinary professionals.