[HCM - Thu Duc] (Junior) Business Analyst

OVERALL OBJECTIVES:
-           Ensure requirements gathering, collect business and functional requirements in cooperation with IT and Business/Operational Departments. When applicable, configure, implement, and maintain low-code/no-code business solutions and application enhancements to support business requirements.
-           Liase with interfacing application responsible to design and define the integration requirements, describe the business and functional requirements, and finalize the Service Requirements before development starts;
-           Create User Requirements and Backlog Items (if required) for developers and ensure approval by relevant stakeholders before development / configuration starts (Key Account Managers, Users, Product Owner, Interfacing Application responsible);
-           Groom the requirements with development team and oversee the implementation of related changes; and provide to support to Developers and QA for any requirements related queries.
-           Manage the proper execution of functional test once the solution is available and ensure Solution is ready for User Testing;
-           Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.
-           Provide backlog management, and elaboration of the relevant user stories
-           Provide documentation for users and business as and when required to gather requirements, support understanding of requirements and usage of application;
-           Analyze existing business processes and identify opportunities for process optimization, automation and digitalization.
-           Design, configure and maintain business solutions using Microsoft 365 and Power Platform technologies such as Power BI, Power Apps, Power Automate and SharePoint.
-           Work closely with business stakeholders to promote adoption of digital tools and maximize productivity improvements.
-           Coordinate with local and global IT teams to implement enhancements, integrations and continuous improvements for business applications.
REQUIRED PROFILE
Initial Educational Background:
Bachelor’s degree in Computer Science, Information System, Natural Science or related fields.
Languages requirement:
English (working language)
Total Experience:
Minimum 1-3 years of experience in business analysis, laboratory systems, application support, or process improvement roles, acting as a bridge between business users and technical teams.
Personal skills
Good communication skill in English (speaking, listening, writing and reading)
Excellent planning, organizational, and time management skills
Great ability to listen and learn.
Curiosity and open-mindedness
Focused on customer satisfaction
Working together with other team members to ensure high quality of delivered solutions
Ensuring good practices and high-quality standards are in place
Adaptable to work on new technologies and quick learnability
Qualifications and knowledge
Understanding of laboratory operations and workflows is an advantage
Knowledge of Agile process and principles
Familiarity with MS Power Platform (Power Apps, Power Automate, Power BI) is an advantage.
Familiarity with Microsoft 365 applications (SharePoint, Teams, Excel, etc.).
IT Technologies
Basic SQL knowledge for data analysis and troubleshooting.
Microsoft Power Platform (Power Apps, Power Automate, Power BI).
Microsoft 365 applications (SharePoint, Teams, Excel, Forms).
Understanding of system integrations, APIs, or data flows is an advantage.
Ngành nghề: Môi trường
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh

Yêu cầu công việc

REQUIRED PROFILE
Initial Educational Background:
Bachelor’s degree in Computer Science, Information System, Natural Science or related fields.
Languages requirement:
English (working language)
Total Experience:
Minimum 1-3 years of experience in business analysis, laboratory systems, application support, or process improvement roles, acting as a bridge between business users and technical teams.
Personal skills
Good communication skill in English (speaking, listening, writing and reading)
Excellent planning, organizational, and time management skills
Great ability to listen and learn.
Curiosity and open-mindedness
Focused on customer satisfaction
Working together with other team members to ensure high quality of delivered solutions
Ensuring good practices and high-quality standards are in place
Adaptable to work on new technologies and quick learnability
Qualifications and knowledge
Understanding of laboratory operations and workflows is an advantage
Knowledge of Agile process and principles
Familiarity with MS Power Platform (Power Apps, Power Automate, Power BI) is an advantage.
Familiarity with Microsoft 365 applications (SharePoint, Teams, Excel, etc.).
IT Technologies
Basic SQL knowledge for data analysis and troubleshooting.
Microsoft Power Platform (Power Apps, Power Automate, Power BI).
Microsoft 365 applications (SharePoint, Teams, Excel, Forms).
Understanding of system integrations, APIs, or data flows is an advantage.