[HCM][FDI] PSA: Tuyển vị trí Operations Lead

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HR @ Công ty TNHH Dịch vụ Nghiên cứu và Phát triển Chim Cánh Cụt
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[HCM][FDI] PSA: Tuyển vị trí Operations Lead hôm qua lúc 09:39
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OPERATIONS LEAD
Headcount:
1
Gender:
Male/Female
Workplace:
Tropic Garden A2 - Thao Dien - HCM
Employment Type:
Full-time Onsite
Work Hours:
Mon–Fri: 9:00–17:30 (1.5h lunch break) Sat morning (Remote): 8:00–12:00
Reporting to:
Board of Directors (Executive Director / Board)
About PSA / PlatformDTC:
PSA is an eCommerce and AI innovation company operating across Print-on-Demand, Dropshipping, Fulfillment, and Online Retail - serving over 10,000+ global customers.
We are developing in-house AI and robotics systems (ERP, OMS, CRM, Agentic AI, Indoor Autonomy, etc.) to build the next generation of self-driving commerce infrastructure, combining physical automation (drones, sensors) and intelligent software (PlatformDTC).
Website: https://psa.team | https://platformdtc.com/
Role Purpose:
The Operations Lead serves as the operational engine of PSA in Vietnam. This role is responsible for driving cross-functional process optimization (SOPs), eliminating operational bottlenecks, and ensuring all company initiatives across E-commerce, R&D/Tech, and Administration are delivered on schedule and with high quality.
Key Responsibilities:
1. Process Standardization & Systems Optimization (SOPs):
Design, codify, and continuously upgrade Standard Operating Procedures (SOPs) across departments, including Brand/Dropshipping, Tech/R&D, and Admin/Finance.
Analyze operational data to identify bottlenecks and implement immediate corrective actions.
2. Project Delivery & Cross-Functional Alignment:
Track project milestones across key company initiatives using project management suites (Notion / ClickUp / Jira).
Coordinate workflows across functional teams and resolve resource or schedule conflicts to maintain On-Time Delivery (OTD).
3. Risk Management & Performance Reporting:
Identify potential operational risks (supply chain delays, technical development lag, staffing bottlenecks) and establish contingency plans (Plan B).
Prepare weekly and monthly operational performance reports directly for the Board of Directors.
Candidate Profile & Requirements:
Experience: 3–5 years of experience as an Operations Lead or Operations Manager within Cross-border E-commerce, scale-up Dropshipping ventures, or Tech Startups.
Mindset: Strong systematic thinking, data-driven mindset, and logical approach to problem-solving.
Tech Stack: Proficiency in project management and productivity tools (Notion, ClickUp, Jira, Miro, Slack).
Languages: Professional English proficiency (IELTS 6.5+ equivalent) for technical reading, writing, and professional communication.
Soft Skills: Sharp communication, strong execution capability, high accountability, and the ability to drive teams toward execution.
Key Performance Indicators (KPIs):
On-Time Delivery Rate (OTD): ≥ 95% of project milestones delivered on schedule.
Cycle Time Reduction: 15–20% reduction in cross-departmental processing time following SOP deployment.
Process Compliance Rate: ≥ 90% team adherence to established SOPs.
What You Get:
Competitive Salary: Negotiable based on competency plus performance-based bonuses.
Allowances & Perks: Comprehensive support including lunch, parking, snacks, and company-provided laptops.
Financial Growth: 13th and 14th-month salary, with annual salary reviews based on performance.
Health & Insurance: Full participation in SHUI (Social, Health, and Unemployment Insurance) per regulations, along with periodic general health check-ups.
Company Culture: Bi-annual company trips and gifts/bonuses during holidays and festivals.
Direct Impact: Work closely with the Founder to build the company’s core systems from the early stages.
Tech Advancement: Opportunities for training and hands-on experience with modern AI models and advanced data analytics.
How to Apply:
Send your CV (+ Portfolio) to:
[email protected] or
[email protected]
Or connect Zalo: 0942485129 (Vy PSA)
Giới thiệu
Brands Vietnam là Cộng đồng Marketing và Xây dựng Thương hiệu toàn diện tại Việt Nam, với những sản phẩm và dịch vụ có kết nối chặt chẽ với nhau để phục vụ cho nhu cầu đa dạng của marketers nói chung, người làm kinh doanh nói riêng.
Điều khoản
Điều khoản Sử dụng
Quyền Riêng tư
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Liên hệ
Lầu 3, tòa nhà Viet Solutions, số 125/11 Nguyễn Cửu Vân, Phường Gia Định, TP. Hồ Chí Minh.
(+84) (028) 3602 6800
[email protected]
© 2012 - 2026 Brands Vietnam.
Bản quyền thuộc về Công ty TNHH WEBRAND, giấy phép ĐKKD số 0311614186 do Sở KH&ĐT cấp ngày 10/03/2012.
Giấy phép MXH số 194/GP-BTTTT ký ngày 21/05/2019.

Yêu cầu công việc

Experience: 3–5 years of experience as an Operations Lead or Operations Manager within Cross-border E-commerce, scale-up Dropshipping ventures, or Tech Startups.
Mindset: Strong systematic thinking, data-driven mindset, and logical approach to problem-solving.
Tech Stack: Proficiency in project management and productivity tools (Notion, ClickUp, Jira, Miro, Slack).
Languages: Professional English proficiency (IELTS 6.5+ equivalent) for technical reading, writing, and professional communication.
Soft Skills: Sharp communication, strong execution capability, high accountability, and the ability to drive teams toward execution.
Key Performance Indicators (KPIs):
On-Time Delivery Rate (OTD): ≥ 95% of project milestones delivered on schedule.
Cycle Time Reduction: 15–20% reduction in cross-departmental processing time following SOP deployment.
Process Compliance Rate: ≥ 90% team adherence to established SOPs.
What You Get:
Competitive Salary: Negotiable based on competency plus performance-based bonuses.
Allowances & Perks: Comprehensive support including lunch, parking, snacks, and company-provided laptops.
Financial Growth: 13th and 14th-month salary, with annual salary reviews based on performance.
Health & Insurance: Full participation in SHUI (Social, Health, and Unemployment Insurance) per regulations, along with periodic general health check-ups.
Company Culture: Bi-annual company trips and gifts/bonuses during holidays and festivals.
Direct Impact: Work closely with the Founder to build the company’s core systems from the early stages.
Tech Advancement: Opportunities for training and hands-on experience with modern AI models and advanced data analytics.
How to Apply:
Send your CV (+ Portfolio) to:
[email protected] or
[email protected]
Or connect Zalo: 0942485129 (Vy PSA)
Giới thiệu
Brands Vietnam là Cộng đồng Marketing và Xây dựng Thương hiệu toàn diện tại Việt Nam, với những sản phẩm và dịch vụ có kết nối chặt chẽ với nhau để phục vụ cho nhu cầu đa dạng của marketers nói chung, người làm kinh doanh nói riêng.
Điều khoản
Điều khoản Sử dụng
Quyền Riêng tư
Nội quy cộng đồng