Fulfillment & Logistics Executive

• Work closely with Sales team to arrange delivery to customers, ensuring timely and efficient delivery
• Collaborate with the Customer Service (CS) Team to pick up and e-bikes from customers
• Manage and track e-bike inventory, ensuring accurate reporting and reconciliation
• Follow up shipment information (expected shipment schedule, booking status, payment terms, special requirements…)
• Identify and resolve any logistical issues or discrepancies that may arise during delivery or pickup
• Develop and maintain strong relationships with internal stakeholders, including Sales and Customer Service Teams
• Provide exceptional customer service by responding promptly to customer inquiries and concerns
• Maintain accurate records of delivery and pickup activities, including documentation of any issues or exceptions
• Conduct monthly and quarterly logistics warehouse inventory audits, ensuring accuracy and proper reconciliation
• Identify opportunities for process improvement and implement changes as needed
• Other tasks
  • Build report Tracking lead time delivery, tracking cost and mistake of logistic vendor . Suggestion and improve Logistic process, Logistics SOP
  • Contribute and/or lead projects/tasks as assigned by the Logistics Lead.

Yêu cầu ứng viên

• Bias for action; self-starter approach to challenging.
• Critical thinking and excellent problem solving skills.
• 2 years of experience in supply chain or logistics field.
• Highly detail-oriented.
• Time management.
• Strong communication and negotiation abilities.
• Ability to work independently and autonomously, without formal requirements documentation, in a fast-paced environment; ability to manage changing priorities.
• Experience in working with SAP, ERP is a plus.
• Hi-tech, consumer goods, or automotive industry experience is a plus.

Quyền lợi được hưởng

• Competitive income.
• Meal support according to company policy.
• MIC insurance.
• Social security + insurance.
• Discount price to buy a Dat Bike.