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E-Commerce Specialist / Manager For Posh Skin (Remote / Hybrid)
⏳ Tin này đã hết hạn nhận hồ sơ (hạn nộp: 08/08/2026). Công ty có thể đã tuyển xong. Bạn vẫn đọc được mô tả bên dưới để tham khảo yêu cầu và mức lương của vị trí này.
Mô tả công việc
About the job
• Role : E-commerce Specialist / Manager for Posh Skin
• Work Set-up : Remote / Hybrid
• Location : Ho Chi Minh City
• Employment Type : Full Time
About Posh Skin
Posh Skin is an affordable Korean acne skincare brand made for real skin — especially in the heat and humidity of Southeast Asia.
Our products are formulated to actually work on tropical skin, designed to
look beautiful on your shelf, and priced so you don't have to choose between skincare and rent.
We're the anti-pharmaceutical acne brand: no sterile white packaging, no clinical jargon, just honest, effective skincare that feels like advice from a friend who's already figured it out. We're growing fast across Southeast Asia — from the Philippines to Singapore — and Vietnam is our next big move.
The Role
You will own everything e-commerce for all Posh Skin Products: GMV delivery, platform partnerships, campaign strategy, promotional execution, assortment optimization, demand planning, storefront operations, and shop health. You will operate across TikTok Shop, Shopee, and Lazada in Vietnam, with scope to expand into additional marketplaces and regions. This role will evolve to include management of the Live Seller team.
Platform advertising is owned by Performance Marketing: you will coordinate closely on campaign alignment.
What You'll Do
Commercial & Partnerships
• Deliver e-commerce GMV targets across all brands, platforms, and markets.
• Own platform KAM relationships: secure campaign slots, co-funded promos, brand days, traffic support, and early access to platform features.
• Own the full e-commerce commercial calendar: mega sales, flash sales, payday sales, seasonal activations, and equally the BAU rhythm that drives consistent daily GMV between campaign peaks.
• Lead promotional strategy: voucher mechanics, discount depth, free shipping thresholds, bundle pricing, flash sale selection, and platform promo enrollment.
• Manage marketplace operations including localization, pricing, and compliance.
• Evaluate and launch new marketplace channels: from business case through go-live.
• Coordinate with Performance Marketing on paid campaign alignment: provide platform-side inputs on timing, product focus, and promotional mechanics.
Assortment, Bundling & Merchandising
• Optimize product assortment per platform based on traffic patterns, category trends, and margin contribution.
• Develop and manage bundle strategies: product bundles, kits, and value sets that drive average order value and move slow-moving inventory.
• Proactively review and rationalize the catalog: flag stale, redundant, or underperforming SKUs and bundles for update or retirement.
• Coordinate with marketing on creative assets and campaign narratives across all platforms.
Demand Planning & Availability
• Maintain on-line availability (OLA) at 95% or above across all platforms at all times.
• Own the demand signal for e-commerce: forecast replenishment needs based on sell-through velocity, campaign spikes, and seasonal patterns.
• Trigger replenishment at the right reorder points and coordinate with supply chain to prevent stock-outs before they happen.
• Monitor stock levels across all platform warehouses and fulfillment channels: flag low stock, oversupply, or allocation issues.
Storefront Operations
• Manage all product listings and the e-commerce database: SKUs live, accurate, correctly priced, brand-compliant.
• Maintain platform compliance and shop health across all platforms: response rates, shipping performance, violation-free status.
• Manage customer reviews and ratings: respond to negative reviews within 24 hours, escalate recurring product issues, maintain strong shop ratings.
Live Selling & Content Commerce
• Own the live selling channel strategy: schedule optimization, product mix, promotional integration. Will evolve to directly manage the Live Seller team.
• Review Live Seller closeout reports, surface patterns, and feed insights back into campaign and product planning.
Reporting
• Weekly e-commerce performance report: GMV by platform, GMV by market, campaign performance, traffic and conversion trends, OLA and stock health, platform partnership pipeline, and forward-looking recommendations.
What We're Looking For
What We're Looking For
• 3 to 6 years of experience in e-commerce management, marketplace operations, or digital commerce: ideally within beauty, personal care, or FMCG.
• Hands-on experience managing seller accounts on TikTok Shop, Shopee, and/or Lazada: you've run storefronts, not just observed them.
• Strong commercial instinct: you think in terms of GMV, margin, and ROI, not just listings and clicks.
• Proven experience managing platform KAM relationships: you've negotiated deals, secured campaign slots, and leveraged platform partnerships for commercial advantage.
• Experience with campaign planning and promotional strategy across multiple platforms simultaneously.
• Understanding of demand planning fundamentals: sell-through analysis, reorder points, and supply chain coordination.
• Data-literate: comfortable with platform analytics, can extract insights and turn them into action.
• Good English (our official working language)
• Experience with cross-border e-commerce or multi-market operations is a strong plus.
• Based in Ho Chi Minh.
Nice to Have
• Experience launching brands on new marketplace channels (Sephora, Amazon, or regional equivalents).
• Background in beauty or skincare e-commerce specifically.
• Experience managing live selling teams or live commerce strategy.
• Familiarity with e-commerce in Southeast Asian markets beyond Vietnam
• Experience with assortment rationalization and bundle strategy.
What Success Looks Like
• GMV targets are hit consistently across all platforms and markets.
• OLA stays at 95% or above: stock-outs are prevented, not reacted to.
• The catalog is clean and commercially intentional: every listing has a reason to be there.
• Shop ratings are at 4.8 or above across all platforms.
• Platform KAMs know you by name and proactively bring opportunities to the table.
• Campaign execution is tight: promotions go live on time, mechanics are correct, and post-campaign analysis surfaces clear insights.
• Your weekly report tells the Head of Commercial what happened, why, and what to do next: not just numbers.
• By Month 6, you are running e-commerce with a point of view: recommending where to invest, which relationships to deepen, which new opportunities to enter.
Quyền lợi
- Nghỉ phép có lương: A collaborative, fast-m
- Giải thưởng: The chance to build a brand in Vietnam from the ground up — your work will be visible and matter
- Hoạt động nhóm: A high-ownership role where you'll have real impact from day one
- Khác: Exposure to regional marketing across Southeast Asia as we scale
Nhà tuyển dụng
Huỳnh Thị Tố Như · 📍 Hồ Chí Minh