Tuyển dụng E-Commerce Associate Manager tại Hồ Chí Minh

JOB OVERVIEW

To drive the growth and optimization of the Company's online retail operations, overseeing the strategic direction of e-commerce platforms and marketplace channels in Vietnam. This role ensures seamless customer experience and strong commercial performance across all digital channels, and plays a critical part in the Company's digital transformation strategy.

RESPONSIBILITIES

- Own and deliver online sales, revenue, and profitability targets across all digital channels.

- Drive growth through increased traffic, conversion, customer acquisition, and retention.

- Develop and execute e-commerce strategies, business plans, and growth initiatives.

- Manage and grow relationships with key marketplace partners and affiliate networks.

- Secure participation in major campaigns, premium placements, and marketing support opportunities.

- Oversee the performance and customer experience of flagship e-commerce websites.

- Collaborate with CRM, Marketing, Merchandising, and UX teams to improve customer engagement, retention, and conversion.

- Plan and execute promotional campaigns, seasonal events, and marketplace sales activities.

- Manage pricing, promotions, vouchers, bundles, flash sales, and live commerce initiatives.

- Partner with Merchandising and Planning teams to optimize product assortment, stock availability, and inventory performance.

- Identify growth opportunities, top-performing products, and key categories.

- Work closely with Digital Marketing teams to optimize paid media, CRM, affiliate marketing, and

marketplace advertising.

- Monitor business and marketing performance, providing data-driven insights and recommendations.

- Prepare regular business reviews and performance reports for management and regional stakeholders.

- Collaborate with cross-functional teams including Marketing, Merchandising, Supply Chain, Customer

Service, Finance, and external partners to drive business results and operational excellence.

Yêu cầu công việc

- Bachelor's Degree in Business, Marketing, Commerce, Digital Marketing, or related field.

- 3–5 years of e-commerce, marketplace, digital trading, or key account management experience.

- Experience managing Shopee, Lazada, Zalora, TikTok Shop, or similar platforms.

- Experience handling premium fashion, lifestyle, sportswear, or luxury brands preferred.

- Experience managing end-to-end digital P&L.

Technical Skills

- Advanced Excel

- Power BI / Tableau

- Google Analytics 4

- Marketplace Seller Centers

- Shopify / SFCC preferred

- Digital Marketing Analytics

Competencies

- Commercial Excellence – Strong business acumen, P&L management, negotiation skills.

- Analytical Thinking – Data-driven decision-making, financial analysis, forecasting.

- Leadership & Influence – Stakeholder management, project leadership, cross-functional collaboration.

- Execution Excellence – Strong planning capability, detail-oriented, ability to perform under pressure during peak campaigns.

Quyền lợi

• Chăm sóc sức khoẻ: 100% SHUI contribution and Private Health Insurance
• Nghỉ phép có lương: 14 Annual Leave and 5 full-paid Sick Leave
• Đào tạo: Training provided
• Máy tính xách tay: Laptop provided
• Phiếu giảm giá: Privileged Employee Discount under worldwide MAP Brands