Digital Risk Investigator

Role SummaryThe Digital Risk Investigator is responsible for analyzing online threats and producing standardized, measurable digital risk intelligence outputs using proprietary systems made available by the parent company solely for the purpose of delivering the contracted services.
All outputs are delivered to and consumed by the parent company outside Vietnam, and no part of the services is consumed within Vietnam. The role does not involve providing services directly to end customers.
Job DescriptionMonitor and analyze online environments, including websites, domains, social media platforms, and online marketplaces, to identify potential digital threatsIdentify and investigate phishing activity, impersonation, counterfeit listings, trademark misuse, and other forms of online abuseValidate and classify identified threats based on defined criteria and internal guidelinesCollect and document supporting evidence, including URLs, screenshots, and relevant technical indicatorsRecord investigation findings and case details within internal systemsProduce structured, consistent, and measurable investigation outputs for each identified caseEscalate validated cases through defined workflows for further handling and action by the parent company outside VietnamEnsure accuracy, consistency, and quality of investigation outputs in line with established standardsMaintain awareness of evolving online fraud patterns, infringement trends, and digital threat methodologiesContribute to the continuous improvement of investigation processes and data quality
Yêu cầu công việc
Requirement:English: Intermediate level | Good communicationMajors: Intellectual Property, E-commerce, Digital Risk, Online Fraud Investigation, Languages, or other related disciplines. (Fresh graduates are welcome)Preferred traits: detail-oriented, analytical, patient, and comfortable working with repetitive investigative tasks Working Details:Working Location: No. 207, Street 5, Lakeview, Binh Trung Ward, HCMCWorking Hours: 13:00 – 22:00 (01 hour break)Salary: 8 mil - 10 mil (negotiable for experienced candidates)Training period: 06 weeksEmployment type: Full-time | On-site
Quyền lợi được hưởng
Benefits:Annual salary review15 annual leave daysVietnam public holidays + Christmas leaveWeekly Happy HourFull equipment provided for work (laptop and necessary tools)Full onboarding & training program