CV Work
Customer Care Officer (Korean & English Speaking) (Hanoi or HCMC)
⏳ Tin này đã hết hạn nhận hồ sơ (hạn nộp: 12/07/2026). Công ty có thể đã tuyển xong. Bạn vẫn đọc được mô tả bên dưới để tham khảo yêu cầu và mức lương của vị trí này.
Mô tả công việc
Position Overview
The Customer Care Officer plays a critical role in upholding EXO Travel’s premium service standards by managing guest inquiries and resolving issues from routine requests to major incidents. Serving as a vital safeguard for guest satisfaction, this position requires a calm, highly solution-oriented mindset in high-pressure situations. Through proactive problem-solving and quality assurance,...
Yêu cầu công việc
• Ability to work in Hanoi or Ho Chi Minh City
• Fluency in both Korean and English (spoken and written)
• Availability to work 5 days per week on a shift schedule including weekends (8 working hours between 07:00 – 22:00 Korea Standard Time)
• Strong problem-solving and crisis management skills
• Strong service mindset with high...
Nhà tuyển dụng
EXO Travel Vietnam · 📍 Hồ Chí Minh, Hà Nội