CRM Marketing Executive

1. Job summary

- Responsible for overseeing CRM operations, including customer data management, loyalty programs, and customer engagement activities to drive business growth.

- Ensure data accuracy, security, and effective utilization.

- Analyze, find out insights, solution & process improvements to support business decisions and operational efficiency.

________________________________________

2. Key Responsibilities

- Lead and manage CRM & loyalty programs to enhance customer engagement and drive sales growth.

- Own and ensure accuracy, completeness, and security of customer data across CRM systems

- Analyze customer and sales data to generate insights and support business decision-making

- Oversee CRM operations, including data management, system updates, and process optimization

- Manage customer communication and support trade marketing activities, including POSM planning and inventory control.

Yêu cầu công việc

- Bachelor’s degree in Marketing, Business Administration, Economics or related fields.

- Experience from 1 to 2 years of in Marketing or related roles. Experience in Construction Materials industry is an advantage.

- Proficient in Excel, Power BI; experience with CRM systems is a plus.

- Strong analytical and data interpretation skills.

- Ability to work under pressure and manage multiple projects simultaneously.

- Good communication in English.

- Willing to go on business trips.

________________________________________

Place of work

• Hai Chau ward, Da Nang city

________________________________________

Benefits

• Professional and friendly working environment.

• Negotiable salary and suitable for ability

• Social insurance, health insurance, unemployment insurance according to Labor Laws.

• Personal insurance 24/24, Health Insurance, Annual health check package …

• Bonus as per company regulations, birthday gifts .....

• Allowance for meal, business trip.

Quyền lợi

• Thưởng: Negotiable salary and suitable for ability
• Chăm sóc sức khoẻ: Social insurance, health insurance, unemployment insurance according to Labor Laws
• Hoạt động nhóm: Professional and friendly working environment