Clinic Consultant

About Glo365

Glo365 is a leading beauty concept at the forefront of aesthetic technology in Vietnam. We specialize in premium FDA-approved lasers, ultrasound, and radiofrequency treatments, delivered by top-certified doctors in state-of-the-art medical clinics.

Our commitment is rooted in:

● Transparency and Safety: Clients are fully informed and cared for by ethical medical practices.

● High-Quality Treatments: All procedures follow international protocols with zero compromises on standards.

● Technology Leadership: We use globally recognized, cutting-edge technologies to achieve high results with minimal downtime.

At Glo365, we redefine beauty as a medical practice built on trust, innovation, and world-class care.

Job Purpose

Glo365 is seeking a dynamic and professional Clinic Consultant to serve as the key liaison between our clients and the clinic. You will be responsible for conducting in-depth consultations, presenting high-tech aesthetic service packages and treatment plans tailored to each individual’s needs, and providing seamless customer care from initial contact through treatment completion. In this role, you will not only drive sales but also build long-lasting trust and satisfaction, safeguarding the Glo365 brand reputation.

Key Responsibilities

• Search for potential customers: Create a list of individuals or groups that are considered likely to make purchases.

• Make phone calls and write emails: Conduct calls and write emails to introduce the company, provide information about products/services, and identify customers’ needs.

• Meet and contact potential customers: Present and offer products, identify customer needs, and allow customers to try the products.

• Regularly stay present at the display area to advise and assist customers in selecting products. Offer consulting services and monitor the consumption speed of goods, providing regular reports.

• Be knowledgeable about all product codes currently being sold and the specific details of each product, including origin, color, design, and usage.

• Conduct market research/Identify market segments: Determine which target groups in the market are likely to become customers, develop strategies to engage and attract these target groups effectively.

• Inventory management: Submit sales invoices daily, check inventory, replenish missing items, and monitor the availability of business support tools.

• Collaborate with other departments to ensure customers can use products or services effectively.

• Resolve customer complaints or issues during the use of products and services. Immediately notify the physician if customers experience unusual reactions after treatment and monitor the situation to ensure problems are resolved thoroughly.

• Submit business reports to superiors.

• Collect outstanding payments from customers, including unpaid packages from the current and previous months.

• Prepare materials and product/service knowledge to introduce to customers.

• Coordinate with physicians to develop the most suitable treatment plans based on customer needs and capabilities, ensuring maximum effectiveness when they use the products or services.

• Invite customers to the clinic or company-organized events to provide opportunities for them to experience the products.

• Meet with customers periodically after selling products or services to maintain relationships and identify opportunities to introduce new customers.

Yêu cầu công việc

• Having sales experience, especially in the aesthetics and beauty industry, is an advantage.

• Well-groomed appearance and professional demeanor.

• Strong communication, negotiation, and customer care skills.

• Proficient in English communication.

Benefits

● Salary: Fixed salary + bonus (Total income 20-50 million/month)

● Insurance, paid leave, and team-building activities.

● Working hours: 9:00 AM - 7:00 PM; 4 days off per month.

● Opportunity for professional training and continuous updates on modern, advanced technologies worldwide.

● Dynamic, friendly, and comfortable working environment.

Quyền lợi

• Thưởng: Fixed salary + bonus (Total income 20-50 million/month)
• Chăm sóc sức khoẻ: Insurance, paid leave, and team-building activities.
• Nghỉ phép có lương: Working hours: 9:00 AM - 7:00 PM; 4 days off per month.
• Đào tạo: Opportunity for professional training and continuous updates on modern, advanced technologies worldwide.
• Khác: Dynamic, friendly, and comfortable working environment.