Chuyên Viên Bán Hàng Qua Điện Thoại (Tiếng Anh Giao Tiếp - Offer Tới 21mil)

• Be responsible for pre-sales support for business customers.
• Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance (it includes inbound calls, outbound calls)
• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchases.
• Provide high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
• Work closely with team members to solve problems together; maintain high efficiency under pressure.

Yêu cầu ứng viên

• Fluent in English (advanced level)
• At least 1 year of experience in Sales, Telesales (experience in SaaS, IT Solutions, or Software industries is a plus)
• Strong learning ability and excellent communication skills.
• Able to handle work pressure and complete tasks efficiently.

Quyền lợi được hưởng

·       Salary: 16 – 20 gross

·       Shift allowance: VND 70,000 per shift for employees working from 4:00 AM to 1:00 PM.

·       Salary at 100% during the probationary period.

·       90% contribution of the gross salary to social insurance.

·       20 days leave (12 days of annual leave and 8 days of sick leave)

·       Full working equipment will be provided.

·       Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.

·       Activities: Birthday party, Employee engagement activities.