Chứng Từ Xuất Nhập Khẩu Hàng Air

• Acts as internal customer facing front end to all operational processes (front office tasks & actions)
• Acts as key contact for customer service teams / manages adhoc & on demand engagement
• Accepts and monitors the Bookings / Registrations as part of the station & GBS process
• Creates and confirms transport order to ensure pickup of the shipment at origin
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Checks responses from counterparts and finalizes validation of required documents
• Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents
• Supports Customer Service in the incident and exception management resolution
• Maintains excellent relationships with suppliers / carriers etc
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
• Performs IT systems related tasks to provide up to date information on shipment
• Interacts with Customer Service, Product, and Global Business Services, if required.
• Primary focus is on internal customer service (engagement, interaction and relationship management of CEVA AIR departments & business partners) 
• Active participation in the operational process contributing positively to Countries SLA’s and Global/Country operational KPI’s
• In addition to this you are required to carry out any other duties as reasonably required by your manager

Yêu cầu ứng viên

• Degree in Business/ Logistics or equivalent. 
• Strong communication & interpersonal skills
• Ability to coordinate, plan and monitor individual shipment level activity
• Experience within Air Operations (transactional)
• Experience working with customers (internal & external) 
• Cargowise experience is preferred

Quyền lợi được hưởng

• Social Insurance
• PTI Insurance
• 13th month Salary
• Yearly bonus
• Teambuilding