Business Analyst

Faro's client

We are seeking a Business Analyst to play a critical role in ensuring the seamless execution of financial processes and operations within the Order to Remittance (OTR) organization. This multifaceted position encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, project management in SAP, and working closely with the OTR operational team. The ideal candidate should possess strong analytical skills, a proactive approach, and excellent attention to detail

1. Financial & Project Management Support:

• Create, plan, and manage project/sales order creation, updates, and closures in SAP
• Ensure revenue recognition and cost adhere to Baker Hughes policies and update dates in SAP
• Regularly review and update projects, ensuring financial alignment before job closure
• Support project management activities, including order entry workflows(R3) handovers
• Track and manage billing milestones, revenue milestones, and invoices
• Address project-related and customer invoice issues and disputes, ensuring timely resolution and/or payment
• Develop expertise in customer portals for invoice submissions and support accounts receivable balance reduction
• Monitor backlogs, orders, and project financials
• Maintain Field Engineer time records, ensuring accuracy and providing necessary training
• Execute steps for service contract arrangements in compliance with corporate processes
• Facilitate intercompany billing for child jobs and coordinate invoice deliveries

2. Operational Support:

• Replicate projects and Support service managers in creating work orders in ServiceMax, assign to engineers, and oversee project schedules.
• Collaborate on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection.
• Support audits, collections, and tax-related activities
• Review SOX report and own actions needed to correct errors
• Collaborate with respective services/PM and OTR teams to generate accurate forecasting in SAP
• Build and maintain effective working relationships across Finance, service managers/project and other OTR team ensure revenue, billing, and cost accuracy
• Support resolving customer invoice problems/issues- which includes calling customers to aid in resolution of any issues/disputes to ensure invoices are paid

3. Process Enhancement, Reporting and Analysis:

• Create necessary workflows to streamline operations
• Conduct weekly reviews and updates on revenue, backlog, CM (Contribution Margin), orders, opportunities, and risks
•  Analyse negative or low CM and CM variances exceeding 5%

4. Stakeholder Collaboration:

• Build and maintain effective working relationships across Finance and other departments to ensure revenue and cost accuracy
• Liaise with vendors and customers for registration, updates, and issue resolution
• Collaborate on purchase order requests and vendor payment tracking (Ariba related)
• Provide support to engineers for SAP-related access and modifications
• Review hardware reports for compliance and data analysis items 

Yêu cầu ứng viên

• Fluent in English (both spoken and written) with strong, clear communication skills
• Minimum 3 years of SAP experience, ideally in OTR support; project management experience is a plus
• Minimum of 5 years of experience in Finance and Order to Remittance (OTR)
• Strong commitment with a professional and proactive attitude
• Ability to multitask effectively
• Strong customer service orientation (both internal and external)
• Ability to work well under pressure while maintaining a calm and respectful demeanor
• Strong prioritization skills, with high accuracy and attention to detail

Nice to have:

• Proactive and prepared for stakeholder meetings
• Exceptional analytical skills
• Well-developed organizational and time management abilities
• Team builder with a positive outlook
• Solid communication skills
• Comfortable working in a matrix environment

Quyền lợi được hưởng

• International working environment
• Competitive salary package
• SHUI, allowances
• Working with oversea branches