AR Executive

1.Key Accountabilities:

Manage end-to-end accounts receivable operations including order approval, payment allocation, collections, customer reconciliation, and sales incentive calculations within ERP system. Serve as the primary contact for customer debt management and cross-functional coordination with internal teams.

2. Detail Job responsibilities:

A. Order Processing & Payment Allocation

- Review and approve sales orders in ERP system per company policies.

- Allocate customer payments accurately (amount, date, bank, customer code, invoice matching).

- Process bank charges, small balance write-offs, and settlement journals.

B. Collections & Customer Interaction

- Monitor daily aging reports; schedule and follow up on due/overdue receivables.

- Manage regular collections via email/phone for standard customers.

- Escalate and intensively follow up on overdue/difficult accounts.

- Coordinate with Sales team on debt recovery strategies.

- Investigate and resolve unidentified customer payments.

C. Reconciliation & Reporting

- Prepare and send quarterly balance confirmation letters to customers.

- Track and report on balance confirmation recovery status.

- Compile weekly AR status reports with proper customer classification and collection updates.

- Provide ad-hoc reports as requested by reporting-line leader/managers.

D. Customer Credit Assessment

- Evaluate customer credit limit increase requests based on transaction history.

- Prepare customer assessment forms and flag risks to AR Lead / AR Manager.

E. Invoice & Document Management

- Process invoice adjustments and goods return documents.

- Prepare refund requests with supporting documentation.

- Manage invoice matters related to AR tasks.

- Clear sample goods AR entries with proper approval verification (if any).

F. Incentives Processing

Verify and confirm customer AR status for sales incentive payments; hold incentive disbursements for customers with overdue or bad debts.

G. Cross-functional Collaboration

- Liaise with Sales, CSR, Legal, Warehouse, and Import-Export teams on customer-related matters.

- Provide original documents and invoices to relevant departments upon request.

- Support internal/external audit by verifying AR-related account balances.

3. Other tasks – if any

Yêu cầu công việc

- Bachelor's degree in Accounting, Finance, or a related field

- Minimum 2 years of experience in Accounts Receivable (AR) or Credit Control.

- Prior experience in the Wholesale/Distribution industry is preferred. Experience in Food Ingredients, Industrial Chemicals, or Pharmaceutical Ingredients is a significant advantage.

- Hands-on experience with ERP systems; experience with Navision ERP is highly preferred.

- Proficient in Microsoft Office, especially Microsoft Excel

- Good command of written and reading English

- Strong compliance and control mindset.

- Good communication and negotiation skills.

- Strong attention to detail

- Ability to work under pressure and manage multiple deadlines in a fast-paced environment

Quyền lợi

• Thưởng: Lương tháng 13 và bonus theo tình hình kinh doanh của Công ty
• Chăm sóc sức khoẻ: Chương trình chăm sóc sức khỏe cao cấp dành cho nhân viên và gia đình
• Đào tạo: Được tham gia các khóa đào tạo để nâng cao tình độ chuyên môn và kỹ năng trong công việc
• Máy tính xách tay: Cung cấp Laptop cho nhân viên
• Điện thoại: Được cấp sim hỗ trợ cho công việc
• Cơ hội du lịch: Được đi du lịch trong và ngoài nước