[AEON HÀ ĐÔNG] TRƯỞNG NHÓM THỰC PHẨM CHẾ BIẾN SẴN

Operations duties
a.    Merchandise management
-    Supervise General Staff to ensure:
•    Merchandise is fully replenished, in good conditions & quality.
•    All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
•    Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
-    Order stock directly with Supplier and receive stock from MMD.
-    Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
-    Support Foodline with monthly Stock Take as directed by supervisor.
-    Attend bi-annual Stock Take as scheduled.
b.    Non-merchandise management
-    Supervise General Staff to ensure:
•    Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
•    Sales floor is kept clean & tidy.
•    Fire safety procedure is carried out properly.
-    Order POP, execute POP exhibition, check POP to ensure correct and adequate information
-    Execute floor opening and closing
-    Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c.    Customer service
-    Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
-    Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
-    Handle complaints from customers or compla
Sales and Profits
-    Co-ordinate with Suppliers to execute promotion schemes.
-    Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
-    Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
-    Provide every day sales figure of concess counter for promoters
-    Support cashier in return/exchange merchandise as required.
Manpower management
-    Plan and prepare duty roster, shift plan and assign subordinates on duty.
-    Ensure sufficient manpower during business in ad-hoc situations.
-    Ensure General Staff and Promoters’ attendance and attire.
-    Be responsible for General Staff’s performance.
-    Identify and reduce unnecessary tasks to increase staff productivity.
-    Regularly train and motivate subordinates in daily works.
-    Identify potential staff for succession planning purposes.
-    Build and promote teamwork spirit.
Rules and Regulations
-    Follow all working procedures, the company’s policies, rules and regulations.
-    Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.
Other duties
-    Closing floor in charge.
-    Support other departments as necessary.
-    Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager
Technical School
At least one-year related experience in retailing business or supermarket environment
Good communication, problem solving and leadership skills
Customer focused
Self-disciplined with ability to work independently
Good presentation and sales skill
Computer literate (Word, Excel & Powerpoint)
Ability to communicate in English (verbal & written)
Ngành nghề: Bán lẻ / Bán sỉ, Thực phẩm & Đồ uống, Nhà hàng / Khách sạn
Kinh nghiệm: 1 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hà Nội