Tuyển dụng Salesforce Administrator & Architect tại Hồ Chí Minh

ABOUT US

Tsarsi Vietnam is a US-invested enterprise that specializes in delivering human resource solutions and highly specialized technical services—encompassing Estimating, Drafting, IT, and Sourcing—to top-tier partners across the North American and Australian markets. Situated in District 1, Ho Chi Minh City, Tsarsi provides a dynamic, international workplace, enabling young professionals to engage directly with real-world projects that meet global standards. We are deeply committed to empowering our talented workforce through comprehensive training programs, experienced mentorship, and a clear career progression, building a solid foundation for you to confidently advance your career in a multinational setting.

ROLES & RESPONSIBILITIES

(THE SPECIFIC TASKS THAT THE EMPLOYEE HAS TO DO HIM- OR HERSELF)

• CRM Strategy & Architecture:

⚬ Serve as the primary platform owner, designing scalable Salesforce architecture and strategy for two distinct business lines (PowerPusher & Superior Decks & Rails).

⚬ Evaluate business requests, act as a strategic advisor to recommend optimal solutions rather than just executing tickets, and establish system governance standards.

⚬ Proactively identify technical debt, simplify complex processes, and implement Salesforce release updates.

• Hands-On Administration & Flow Automation:

⚬ Manage day-to-day platform administration, including security/access (Roles, Profiles, Permission Sets), custom objects, fields, validation rules, and page layouts.

⚬ Build, maintain, and optimize complex Salesforce Flows to automate business processes and minimize manual workload.

⚬ Oversee release management, deployments, sandbox environments, and platform troubleshooting.

• Sales & Marketing Alignment:

⚬ Optimize the end-to-end customer lifecycle: lead routing, qualification, campaign attribution, and Sales-to-Marketing handoffs.

⚬ Streamline operational workflows to reduce administrative burden and boost team productivity.

• Data Governance & Integrations:

⚬ Maintain high data quality through duplicate management, data cleansing, validation rules, and access controls.

⚬ Monitor platform health and troubleshoot integrations with external systems (e.g., ERP, website, analytics).

• Analytics & Business Visibility:

⚬ Design and maintain accurate Salesforce reports and dashboards tracking core KPIs (lead volume, pipeline, win rates, campaign performance, and revenue).

⚬ Standardize data definitions across teams to support leadership decision-making.

• User Adoption & Enablement:

⚬ Conduct onboarding and ongoing training sessions for Sales, Marketing, and operational teams.

⚬ Create clear user documentation, monitor user adoption, and continuously refine user experience.

1. Core Experience & CRM Expertis

Yêu cầu công việc

1. Core Experience & CRM Expertise

• 5+ years of hands-on experience in Salesforce administration, CRM solution design, and platform architecture.

• Proven ability to operate at both a strategic level (architecture, solution design) and a hands-on level (configuration, flow automation).

• Deep experience with Salesforce Sales Cloud, covering the end-to-end lead-to-opportunity lifecycle, pipeline tracking, and campaign management.

• Supporting multiple business units, brands, or complex B2B/industrial/manufacturing environments is strongly preferred.

2. Technical & Data Skills

• Advanced proficiency in Salesforce Flow for process automation.

• Strong technical skills: SOQL, Apex programming, data modeling, and API integration experience.

• Experience integrating Salesforce with third-party systems (e.g., ERP, web platforms, analytics tools).

• Solid grasp of data governance, data quality management (imports/exports, duplicate rules), and system security/sharing rules.

3. Business Acumen & Advisory Skills

• Proven ability to consult with stakeholders, translate business needs into scalable technical solutions, and challenge requests when a better approach exists.

• Strong analytical, troubleshooting, project management, and documentation skills.

4. Communication & Collaboration (U.S. Working Hours)

• Fluent written and spoken English to lead meetings, gather requirements, and collaborate directly with U.S.-based leadership and teams.

• Strong presentation and training skills to educate both technical and non-technical users.

• Ability to maintain sufficient working-hour overlap with U.S. time zones.

5. Certifications (Preferred)

• Strongly Preferred: Salesforce Certified Administrator.

• Preferred / Plus: Platform App Builder, Business Analyst, Sales Cloud Consultant, or Architecture-level certifications.

OTHER REQUIREMENTS: Other tasks assigned by the Board of Director (if any).

WHY YOU’D LIKE WORKING WITH US

• 13th-month salary

• Annual and performance-based salary reviews

• Annual team building and out-of-town company trips

• Work equipment (monitor, laptop, etc.)

• PVI health insurance

• Social insurance

• Skills and knowledge training to meet international standards

• Communicative and specialized English training

• Opportunities for overseas training

• Allowances: Lunch, uniform, mobile phone, fuel, parking, and housing

• Internal events for holiday

Quyền lợi

• Thưởng: 13th-month salary
• Chăm sóc sức khoẻ: PVI health insurance
  Social insurance
• Đào tạo: Skills and knowledge training to meet international standards
  Communicative and specialized English training
• Máy tính xách tay: Work equipment (monitor, laptop, etc.)
• Điện thoại: Allowances: Lunch, uniform, mobile phone, fuel, parking, and housing
• Cơ hội du lịch: Annual team building and out-of-town company trips
  Opportunities for overseas training
• Hoạt động nhóm: Annual team building and out-of-town company trips
  Internal events for holidays
• Căn-tin: Allowances: Lunch, uniform, mobile phone, fuel, parking, and housing
• Khác: Annual and performance-based salary reviews
  Allowances: Lunch, uniform, mobile phone, fuel, parking, and housing