Tuyển dụng Sales/Presales/Telesales Lead tại Hà Nội

• Be responsible for the daily management, work allocation and performance evaluation of the pre-sales support team to ensure its efficient operation.
• Guide and supervise team members in performing pre-sales support tasks, including customer consultation, sales opportunity discovery, product recommendation and assistance with online purchase.
• Assist in formulating and optimizing pre-sales support processes and service standards to enhance customer satisfaction and sales conversion rates.
• Regularly organize team training to improve members' capabilities in product knowledge, communication skills and service awareness.
• Closely collaborate with sales, technical and other departments to facilitate the smooth conversion of customer sales inquiries and subsequent follow-ups.
• Monitor teamwork data, conduct analysis and reporting, and propose improvement suggestions for implementation.
• Maintain team morale in high-pressure environments and motivate members to achieve both individual and team performance goals

Yêu cầu ứng viên

• At least 3 years of management experience in a Pre Sales Lead, or Sales or Telesales Lead
• Proven sales track record, preferably in B2C or D2C environments, with demonstrated ability to coach, motivate, and drive a high-performing team.
• Fluent in English, with strong verbal and written communication skills.
• Experience supporting or selling to English speaking markets, particularly within the APAC region.
• Experience in the Tech industry or SaaS/online platforms is preferred.
• Strong data sensitivity, with the ability to identify performance gaps through data analysis and implement effective improvement actions.
• Excellent communication, coaching, and stakeholder management skills, with the ability to collaborate effectively across departments.
• Proven ability to perform under pressure, stay composed in high volume or fast changing environments, and lead the team to consistently high levels of performance.

Quyền lợi được hưởng

• Salary upto 33M gross
• Salary at 100% during the probationary period.
• 90% contribution of the gross salary to social insurance.
• 20 days leave (12 days of annual leave and 8 days of sick leave)
• Full working equipment will be provided.
• Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
• Activities: Birthday party, Employee engagement activities.