Tuyển dụng Associate Manager - HR Outsourcing Services tại Hồ Chí Minh

JOB

PURPOSES

Associate Manager will lead an HR outsourcing service team at Talentnet. The position holder is also responsible for managing all activities related to contractors while maintaining a strong relationship with clients to find additional opportunities for business growth.

PRINCIPAL ACCOUNTABILITIES

• A. Financial Goal Achievement
• Lead the team to achieve the set target of the whole team
• Be responsible & follow up payment of clients
• B. HR Operations Service Delivery
• 1. Payroll processing
• Manage, oversee end-to-end payroll processing for clients with high quality and timely manner
• Reconcile monthly and year-end payroll processes, ensuring accuracy in statutory and other returns while handling complex and time-sensitive calculations.
• Audit payroll data and staff record changes to verify that adjustments, statutory payments (e.g., Social Insurance, Health Insurance, and Unemployment Insurance), and calculations comply with regulations.
• Work with Government Authorities to submit required documents
• Collaborate & guild Supervisors/ Consultants to develop standardized procedures, forms, and formulas to facilitate the preparation of weekly/ monthly/ quarterly reports and reconciliation of data.
• Support legislative, procedural, and system changes, maintaining up-to-date policies, and assisting in staff training on new regulations and best practices.
• 2. Employee Relationship
• Make sure all activities related to the contractors contain Onboarding and Off Boarding Process, Labor Management, Consultancy, Insurance, PIT finalization based strictly on Talentnet standard and process.
• 3. Process Optimization
• Streamline working processes
• Implement innovative ways of working and tools to improve productivity, maximize margins
• 4. Internal Coordination
• Work closely with related teams to ensure that data is accurately integrated into payroll processing
• Liaise with related teams to ensure alignment in processes
• 5. Reporting
• Review, ensure accurate and up-to-date records of all payroll-related transactions
• Review, ensure client & internal reports in compliance with local regulations
• 6. Regulatory Compliance
• Ensure all activities align with company policies, working process, procedures, laws regulations, preventing compliance risks
• Support internal audits by providing accurate records and thorough explanations of procedures (if any)
• C. Business Development and Customer Services
• Consult clients on labor-related regulations and assist them in understanding relevant documents and processes (if any)
• Investigate and actively bring to resolution of customer questions
• Visit clients to get the inquiries and information if required
• Visit clients to introduce services offered by TalentNet
• Develop and maintain strong relationships with clients
• D. Team Management & Development
• Learn and develop by self
• Manage team members in terms of performance, development
• Give team’s direction and pathways to achieve team goals
• Train team to equip with necessary skills for better service delivery
• Manage resources to enhance efficiency, maximize margins
• Conduct in sharing sessions within or in inter-team
• E. Project management
• Lead or support BU/Corporate projects that are both strategic and operational
• Graduated from University/College (preferably Human resources, Business Administration, Economics, Law)
• At least 5 years of leadership experience in HR Operations (Payroll processing, Onboarding and Off Boarding Process, Labor Management, Insurance, PIT finalization). Experience in large-scale companies is a big plus.
• Advanced knowledge of Labor Code & Insurance Law, Personal Income Tax (PIT)
• Highly understands and equips updated knowledge, trends of HRM value chain and its processes such as: Talent Acquisition & Development, Compensation & Benefits, Performance Management, Employee Relations... to generate insights, initiatives to provide total HR solutions to the clients
• Advanced skills of operation management, stakeholder management, project management, problem solving and decision making
• Proficient English communication
• Growth mindset and one-team mindset