Tuyển dụng Sales Operations Supervisor tại Hồ Chí Minh

• Coordination of cross-functional projects involving Sales, Supply Chain, Finance, Customer Service, and Marketing.
• Ownership of administrative best practices and standardization across the sales support team.
• Development and maintenance of SOPs, work instructions, and process documentation, with a focus on continuous improvement.
• Monitoring of key administrative KPIs and identification of improvement opportunities.
• Acting as a key point of contact for administrative escalations and issue resolution.
• Leveraging Power BI and other available tools to improve reporting automation and data visibility.
• Supporting Heads of Department with business reviews, presentations, and data preparation.
• Following up on action plans from sales meetings and ensuring timely completion of agreed actions.
• Ensuring data quality and consistency across systems, reports, and customer records.
• Facilitating communication and alignment between admin teams supporting different channels.
• Handling other tasks and projects assigned by management in line with business needs and priorities.

Yêu cầu công việc

• Bachelor’s degree in business administration, Economics or related fields.
• 3-5+ years of experience in Sales Operations, Commercial Operations, or related roles, preferably in FMCG, Manufacturing, or Distribution. Proven experience in leading and coordinating a team.
• Strong experience in SOP development, process standardization and continuous improvement.
• Strong analytical skills, with the ability to interpret sales, inventory, customer, and operational data and identify key issues and improvement opportunities.
• Proficient in Excel and Power BI for reporting and data analysis.
• Fluent in English (both spoken and written).
• Strong cross-functional communication and stakeholder management skills, with the ability to work with Sales, Supply Chain, Finance, Customer Service, Marketing, and customers.
• Proactive, structured, and solution-oriented, with the ability to drive action plans and resolve operational issues.

Quyền lợi được hưởng

• 100% salary during probation.
• Full Social & Health Insurance from Day 1.
• 15 annual leave days, increasing with seniority.
• International working environment with a leading French food group.
• Learning & development opportunities.
• Dynamic workplace with employee engagement activities.