Tuyển dụng Operations Executive tại Hồ Chí Minh

Lead with AI drives people-centric AI transformation with leading organizations, primarily in the US, Canada, and Europe. Our Transformation System connects AI strategy, agentic research, fluency activation, solutions building, and adoption and change.

Fluency activation turns that strategy into people’s ability to act. Leaders and teams learn through their own work, redesign workflows, build useful assistants, and develop the judgment to supervise AI. Champions help that capability spread and last. We measure success by what people can do and the value they create with AI.

LeadOS, our proprietary interview and personalization platform, connects people’s roles, workflows, goals, and barriers with relevant implementation opportunities. The AI Fluency Academy brings together more than 200 learning assets, from foundational AI capabilities to workflow integration, with agentic learning expanding the curriculum. 

In 2027, we will bring this approach to tens of thousands more employees through larger enterprise partnerships and ongoing learning, technology, and human guidance. This role will shape the support structure that make that scale possible.

About the role

The Operations Executive keeps day-to-day company operations running smoothly across HR, finance coordination, and internal systems. You are the hands-on operator behind payroll inputs, contracts, SHUI, vendor payments, and the tools the team uses every day.

You do not work alone or build everything by hand. Accounting, tax, and statutory filings are handled with our external accounting partners, and you are the person who prepares inputs, tracks deadlines, and keeps those partners supported. You will build automations and use AI to do this work effectively, so that repeatable tasks become reliable workflows rather than manual chores.

Most of the work is done remotely, while some tasks need you in person in Ho Chi Minh City, such as handling paperwork, meeting vendors, and managing physical assets and signed documents. You should be able to travel within the city when needed.

Key responsibilities

01  HR Operations

• Support recruitment coordination, onboarding, and offboarding, including the differences between our Singapore and Vietnam entities.
• Prepare contracts and maintain accurate, secure employee and contractor documentation.
• Support work permit coordination where required.
• Coordinate staff benefits such as private health insurance, working with the relevant providers.

02  SHUI and employee support

• Manage social insurance for Vietnam-based staff, including registration, contribution calculations, monthly declarations and payments, and changes when employees join, leave, or change salary.
• Maintain employee social insurance records and keep them aligned with payroll.
• Track statutory deadlines and rule changes, and confirm the correct treatment with our external accounting partners and the authorities when needed.
• Handle in-person submissions and follow-ups with insurance offices in Ho Chi Minh City where required.

03  Finance & Payroll Coordination

• Coordinate payroll inputs, contractor invoices, and reimbursements, and send them to our accounting partners on schedule.
• Support vendor payments and provide the documents our accounting partners need for monthly financial reporting.
• Work with our external accounting partners on bookkeeping, tax filings, and statutory reporting. You prepare inputs, answer queries, and track deadlines. They provide the accounting and tax expertise.
• Support review of revenue booking to ensure correct categorization.

04  Systems, Automation & Vendor Coordination

• Manage company tools, platforms, and accounts, including account setup, access updates, subscription follow-up, and billing coordination.
• Build automations and AI-assisted workflows for repeatable work such as onboarding checklists, payroll input collection, invoice and reimbursement tracking, document generation, reminders, and reporting.
• Document processes as clear SOPs so work can be handed over, audited, and improved.
• Coordinate with external vendors and platform support teams when issues arise, and act as the point of contact for account verification, access, and platform-related requests.

05  Admin & Ho Chi Minh City Coordination

• Handle on-the-ground tasks in Ho Chi Minh City, including paperwork, bank and government office visits, courier and mail, and vendor meetings.
• Manage physical assets and paper contracts, including the office locker, and keep signed documents organized and stored.
• Support office and admin logistics, cost tracking, and documentation.
• Coordinate across teams to keep internal operations running smoothly.

Key Skills & Qualifications

This role suits an organized, execution-driven operator who is comfortable with HR, finance coordination, and internal operations, and who uses AI and automation to get more done.

• 3-6+ years in operations, admin, HR, or finance coordination roles.
• Fluent in English, with clear written and spoken communication.
• Familiarity with HR and admin processes in Vietnam, including social insurance, and ideally Singapore.
• Experience working with external accounting or payroll providers.
• Hands-on experience with AI tools and workflow automation, or a strong appetite to build them. You can turn a repeatable task into an automated workflow.
• Strong organization, attention to detail, and sound judgment with confidential employee and financial information.
• Proactive and able to work independently, mostly remotely, with the flexibility to handle in-person tasks in Ho Chi Minh City.
• Experience in startups or fast-paced environments is a plus.
• Experience supporting work permit processes is a plus.

Quyền lợi

• Nghỉ phép có lương:

  Flexible leave policy - we focus on performance, not hours!

• Đào tạo:
• Khác: