Tuyển dụng Engineer, Technical Services (Semiconductor Electronics) tại Hà Nội

Job summary:

As an Engineer, Technical Services, you deliver expert technical support that enables customers to maximize the performance and reliability of their systems throughout the full equipment lifecycle. Your hands-on expertise and customer-focused approach directly strengthen DKSH's after-sales service capability and deepen long-term client partnerships.

General responsibilities:

- Guide customers and provide technical consultancy and assistance regarding installation, commissioning, operation, maintenance, and troubleshooting of control systems and equipment.

- Perform on-site technical service activities to ensure optimal equipment performance, reliability, and customer satisfaction.

- Prepare progress reports, service reports, and timesheets accurately and on time for each assignment.

- Work closely with Sales and other departments to promote technical solutions and support customer requirements.

- Build and maintain strong professional working relationships with customers and act as a trusted technical partner.

- Support the achievement of annual service targets and contribute to business growth through quality service delivery.

- Provide technical guidance and training to customers when required.

- Perform administrative duties and other tasks assigned by the Sales Supervisor and Service Leader.

Yêu cầu công việc

Functional skills and knowledge:

- Strong problem-solving, troubleshooting, and follow-up skills.

- Good understanding of industrial equipment, control systems, and technical service processes.

- Good command of English, both written and spoken. Japanese, Korean, or Chinese language capability is an advantage.

Education:

- Diploma or Bachelor's Degree in Engineering or related technical disciplines.

- Electronics and Electrical Engineering background is preferred.

Work experience

- Minimum 2-3 years of experience in technical service, field service engineering, equipment maintenance, or related engineering roles.

- Experience in SMT, dispensing machines, semiconductor equipment, or process industries is highly desirable.

- Proven experience in installation, commissioning, maintenance, and customer support for industrial equipment is preferred.

Quyền lợi

• Thưởng: 13 payment + Performance bonus
• Chăm sóc sức khoẻ: PTI
• Đào tạo: More enhance training courses