Tuyển dụng Training Executive (Store Operation) tại Hà Nội

Training Delivery & Execution

• Deliver training programs for store staff (CSR, SM, etc.) based on standard training materials
• Conduct onboarding training for new employees
• Conduct periodic retraining to reinforce operational standards and improve staff capability
• Ensure all training sessions are delivered effectively and aligned with company SOPs

Training program deployment

• Support rollout of training program from Training team and L&D team, such as:
  • Core training programs
  • New SOPs
  • New Product
  • Compliance Training
• Coordinate with Operations and related departments to ensure timely training deployment
• Utilize interactive training methods to maximize engagement
• Ensure training coverage across assigned stores

Training materials & content support

• Support development or update of training material
  • Presentations
  • SOP-based content
  • Training guidelines
• Support digital learning content when required (e-learning, basic video content, etc.)

Training Effectiveness & Reporting

• Track training participation, completion, and assessment results
• Support analysis and reporting of training effectiveness
• Support Training logistics (Schedule, venue, preparation when required)
• Perform other tasks as assigned by the Line Manager

Working hour: 08:30 - 17:30, Monday to Friday

Location: Tầng 5, Tòa nhà Taisei Square Hanoi, 289 Khuất Duy Tiến

Yêu cầu ứng viên

• Bachelor of Human Resources Management, Business Administration, Education or a related field;
• Knowledge of training methodologies and retail operations;
• 1-2 years of experience in FnB, CVS, and chain store training. (Must) 
• Strong training delivery, facilitation and coaching skills, especially at store level
• Ability in developing training content;
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Basic English communication
• Good sense of caring people and company culture;
• Strong logical thinking/problem-solving skills;
• Adaptability: be able to adapt to changing requirements and work in a fast-paced environment 

Quyền lợi được hưởng

• Attractive salary.
• 100% salary in 2 months of probation.
• Special health insurance package of GS25.
• 12 annual leaves/year.
• 13th-month Salary, KPIs bonus, …
• Company's computer provided
• Working in a dynamic and fast-growing environment with many opportunities for promotion and development