Tuyển dụng Tenant Coordinator (2 YoE) - BM Assistant/Executive tại Hà Nội

Recruitment Purpose

• Coordinate with and learn from the outsourced Tenant Coordinator (TC) team during the tenant pre-opening fit-out phase.

• Participate in testing and commissioning (T&C), including inspection and acceptance of tenants’ fit-out works.

• Conduct asset and inventory verification during handover.

• Develop operational plans and help ensure the SLUC project is fully ready for opening.

Key Responsibilities

• Coordinate office/mall space handover to tenants, including preparing handover documents such as drawings, equipment lists and technical documents, and organizing and participating in handover activities.

• Prepare a detailed list of landlord works required for tenants, estimate budgets, propose implementation plans and supervise contractors through completion.

• Coordinate with the Property Management team to support and monitor tenants and their contractors during construction and interior fit-out, ensuring works are completed on schedule and required legal, regulatory and building SOP requirements are met before tenants commence operations.

• Coordinate with Customer Service (CS) and relevant departments to handle tenant inquiries and concerns, support tenant move-ins, orientations and move-outs, and maintain emergency contact and building access/pass lists.

• Support lease termination and premises reinstatement by checking technical conditions when taking premises back from tenants.

• Coordinate and log tenant service requests/work orders with the CS team and follow up on completion; maintain related records, documents and insurance matters.

• Support building system maintenance and servicing, coordinate with vendors, contractors, tenants and building engineers, and assist with lease administration, including document preparation and renewal tracking.

• Coordinate and follow up on operational, maintenance and repair works in accordance with approved plans; assist with building audits, reporting and day-to-day property management.

• Assist with invoice coding, data entry and basic accounting tasks; monitor and report electricity and water consumption, incidents and other relevant matters, escalating abnormalities and proposing solutions.

• Carry out other duties as assigned by the Chief Engineer (CE).

Compensation

Salary: To be discussed.

Other allowances and benefits: as company policy.

Working Conditions

Workplace: TDVN Office – 241 Xuan Thuy, Cau Giay and will be transferred to WSH Commercial Centre (WSH) in 2027.

Working schedule and other working conditions: Mon-Fri (8:00-17:00) and be able to shift rotating as required.

Yêu cầu công việc

• Bachelor’s degree or above.

• At least 2 years of experience in a similar Tenant Coordinator position.

• Excellent written and verbal communication skills in English.

• Proficient in Microsoft Office, particularly Word and Excel.

• Strong customer service and interpersonal skills.

• Strong organizational, multitasking and prioritization abilities; detail-oriented and self-motivated.

CV title: [TDVN] Full Name + Tenant Coordinator

Quyền lợi

• Thưởng: Around 1–2 monthly salaries per year
• Xe đưa đón: 500,000 VND/month (paid with salary)
• Khác: Comply with Vietnamese law
  100% salary paid during probation period