Temporary Inside Sales Executive of Europe Trade (7 months contract)

I. Sales & Customer Service Activities

1. Handle customer inquiries, prepare and provide freight quotations, and conduct timely follow-ups to secure bookings and maximize business opportunities.

2. Maintain and strengthen relationships with existing customers while actively developing new customer accounts through regular communication, customer visits, and business meetings.

3. Monitor booking activities on a daily basis and regularly update booking forecasts in the system to ensure accurate business projections.

4. Prepare and distribute timely announcements regarding new services, service updates, promotional programs, and other commercial initiatives to customers and relevant internal teams.

5. Coordinate closely with overseas sales teams to develop and secure FOB and nominated cargoes, ensuring effective customer follow-up and business conversion.

6. Liaise with internal departments, sub-offices, Regional Headquarters (RHQ), and Head Office (HQ) to resolve space constraints, freight rate issues, and other operational or commercial matters affecting booking performance.

7. Monitor and manage overall bookings, allocation utilization, and available loadable space to optimize cargo intake and maximize allocation fulfillment.

8. Regularly update and distribute sailing schedules and relevant service information to customers and internal teams, including Sales, CSR, and Documentation (DOC).

9. Actively participate in sales meetings, team meetings, and other relevant internal or external meetings to coordinate business activities and follow up on agreed action plans.

II. Marketing & Market Intelligence

1. Conduct regular market surveys and gather market intelligence on freight rates, surcharges, local charges, carrier utilization, lifting trends, new services, commodity movements, and export market conditions.

2. Together with EU Sales Team, monitor competitors' commercial strategies, service developments, and market movements to identify potential business opportunities and provide relevant market insights to management.

3. Together with EU Sales Team, analyze market trends, customer demand, and cargo movements to support sales strategies, pricing decisions, and business development initiatives.

III. Reporting & Administration

1. Contribute to prepare and submit weekly sales reports, sales meeting materials, and other periodic performance reports in a timely and accurate manner.

2. Contribute to prepare presentation materials and business updates for HQ/SHQ, management meetings, and other relevant internal reporting requirements.

3. Extract, consolidate, and analyze sales data from internal systems to support business planning, performance monitoring, and sales development activities.

4. Handle other sales-related assignments, reports, and ad hoc tasks as assigned by the team leader or management.

Yêu cầu công việc

1. Bachelor’s degree in Foreign Trade, International Business, Marketing, Logistics, Supply Chain Management, Maritime Transport (Sales certifications or equivalent qualifications are preferred.)

2. Regulatory & Logistics Knowledge: Incoterms, Bill of Lading, Manifest, Arrival Notice, Delivery Order, Import/Export, booking, Fees...

3. Minimum 1-3 years of progressive experience in container shipping, logistics, freight forwarding, or maritime transportation. Experience in Customer Service or Inside Sales is preferable

4. Strong communication skills in both English and Vietnamese

5. Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

6. Dynamic, empathetic, responsible, persistent, optimistic, and sociable personality traits.

Quyền lợi

• Chăm sóc sức khoẻ:

  Social Health Insurance

• Nghỉ phép có lương:

  12 annual leave days/ year

• Khác:

  Meal Allowance, Parking Allowance