Tuyển dụng Sales Specialist (English Fluent - Rotating Shift) tại Hà Nội

• Be responsible for pre-sales support for consumers. 
• Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance (it includes inbound calls, outbound calls) 
• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchases. 
• Provide high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up. 
• Work closely with team members to solve problems together; maintain high efficiency under pressure. 

Yêu cầu ứng viên

• Fluent in English (advanced level) 
• Experience as Sales, Telesales, Presales B2C with proven track record 
• Exposure to APAC, esp. AnZ/Indian customers is a plus 
• Open to candidates with inbound/outbound tour sales background 
• Strong learning ability and excellent communication skills. 
• Able to handle work pressure and complete tasks efficiently. 

Working time: 9 hours within 6:00 – 20:00 (6:00 - 15:00 or 9:00 - 18:00, etc. 1h break included), 5 shifts per week, 2 unfixed days off (The working schedule will follow the manager’s arrangement)

Quyền lợi được hưởng

• Salary: up to 20 gross 
• Salary at 100% during the probationary period. 
• 90% contribution of the gross salary to social insurance. 
• 20 days leave (12 days of annual leave and 8 days of sick leave)  
• Full working equipment will be provided. 
• Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract. 
• Activities: Birthday party, Employee engagement activities.