Tuyển dụng Reservations Intern tại Hà Nội

• Support booking on reservation systems.
• Support information and data analysis.
• Arrange booking documents.
• Promote the Hotel’s (and ICHG generally) products and services.
• Maintain a high level of product and service knowledge about all ICHG Hotels in your region.
• Maintain knowledge of special rates/ offers/ promotions.
• Monitor reservation levels and inform Managers of current and future occupancy rates.
• Prepare reports as requested (e.g. to travel agents, business houses, etc.).

Yêu cầu công việc

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving and organizational abilities.
• Proficient in the use of computer.
• Good English skills, especially in reading & writing.
• Be customer – oriented.
• Be passionate in hospitality & delivering luxury services.

Quyền lợi được hưởng

• Internship Certificate, and Internship Evaluation Form for completing the internship period.
• Letter of Recommendation (as per request).
• Lunch provided by the Hotel.
• Uniform provided by the hotel.
• Free Parking.
• Room to be involved in several internal programs, including employer branding, internal activities.
• International working environment.
• Competitive training & development program as per the international program of IHG.
• Priority in applying for casual/ permanent positions in InterContinental Hanoi Landmark72 and other IHG's properties.