Tuyển dụng Operation Manager Hotel tại Hồ Chí Minh

WE ARE NOT HERE TO BUILD ORDINARY HOTELS.

We believe that when you do something with extraordinary love, it can become something extraordinary. At Mandala Hospitality Group (MHG), we believe a hotel should be more than a place to sleep. It should be a place people travel for, a place that tells a story, a place that awakens curiosity, creates emotion and leaves a lasting impression. We love the idea that a hotel can become a destination in its own right, because it has a soul, a distinctive identity and something meaningful to share with the world. We are looking for talented people with genuine passion, a strong sense of purpose, and a deep love for what they do. People who want to dedicate their talent and energy to something greater than themselves, to create meaningful experiences, build lasting value and make a positive contribution to society.

This is the belief we are building MHG around: extraordinary hospitality begins with extraordinary passion — and the courage to turn that passion into something real. We are looking for people who care deeply about what they do, believe in what they can create and have the ambition to build something that matters.

WHAT YOU WILL BUILD

1. A successful hotel business

• Lead daily operations and deliver outstanding service, quality and guest satisfaction.
• Take ownership of revenue, costs, budgets, profitability and overall business performance.
• Build a capable team and establish a culture of accountability, care and continuous improvement.

2. A destination with a distinctive identity

• Develop signature experiences around the hotel's theme, local culture and market opportunities.
• Turn ideas into real products, activities, events, packages and partnerships that guests value.
• Create compelling reasons for people to visit beyond simply booking a room.

3. New ways to create value

• Develop revenue streams across food and beverage, experiences, retail, events and strategic partnerships.
• Connect with local communities, artisans, producers and specialists to bring authentic experiences to life.
• Test ideas, learn from guests and turn successful concepts into sustainable business growth.

4. A team that shares your ambition

• Inspire people with a clear vision and lead by example.
• Develop talent, encourage initiative and build a culture where people take pride in what they create.
• Combine creativity with operational discipline and strong commercial judgment.

Yêu cầu công việc

We are looking for someone who:

• Has experience in hotel operations, hospitality, F&B, lifestyle businesses or a related field. Strong entrepreneurial candidates with relevant capabilities are also welcome.
• Understands that passion alone is not enough: ideas must be executed, teams must be led and business results must be delivered.
• Has a genuine passion for something — coffee, tea, food, fashion, design, art, wellness, local culture or another field that could inspire a distinctive hospitality experience.
• Thinks creatively, takes ownership and sees opportunities where others see only routine.
• Can balance guest experience, business performance and team development.
• Communicates effectively in English and is open to learning, experimentation and new challenges.

We are looking for the rare combination of passion, imagination, business sense and the ability to execute.

Quyền lợi

• Thưởng: Thưởng KPI hấp dẫn, thưởng tháng 13++, thưởng kết quả kinh doanh, thưởng Lễ tết,...
• Cơ hội du lịch: Du lịch trong và ngoài nước
• Khác: Môi trường làm việc chuyên nghiệp, cởi mở, năng động, sáng tạo