Tuyển dụng General Manager - Hub Hoi An - International Coworking - Hospitality tại Hà Nội

You will lead a multi-award-winning coworking and coliving space in the middle of the green rice fields of Hoi An - with the freedom to make it even better.

Hub Hoi An brings together digital nomads from all over the world and helps them live their best lives: productive, social and healthy. Together with a small, friendly team we run a coworking, coliving and a café - but it feels more like a community center for an ambitious crowd of globally minded young professionals and entrepreneurs.

We are looking for a practical, proactive manager who enjoys leading people, getting things done and making a business run better. As our General Manager, you are the primary leader of the business. You run the daily business, lead the team and develop initiatives to solve problems and improve profitability. After onboarding, the owner will mostly only support you in the background, usually through one call per week.

We're growing and yet still have a lot of untapped potential. So if you want to see clear results from your work, and be proud to show them later, this role is for you.

What you will do

• Run daily operations across coworking (primarily), coliving and the café, including maintenance, team & suppliers. Step in and be hands-on when needed, step back to see the bigger picture whenever possible, and delegate clearly.
• Set priorities, plan the team’s work and keep your promises. Make time for important improvements, not only daily tasks.
• Lead and grow the team. Set clear expectations, give useful feedback, help each person develop, and solve problems early and fairly.
• Put members first in your decisions. Work with our Community Manager to keep the atmosphere welcoming and the service reliable.
• Find problems and opportunities, build simple systems and processes, and improve how the business runs.
• Use financial reports, scorecards and member feedback to make decisions, control costs and grow profit.
• Make most decisions yourself. In your weekly call with the owner, share updates, suggest ideas, raise concerns early, and agree on bigger decisions. You're invited and expected to challenge decisions or priorities when needed. Truth > Diplomacy.

Yêu cầu công việc

What you bring

• Experience managing people and being responsible for results.
• Strong organization. You keep track of your commitments, finish what you start and take action without waiting to be asked.
• Good practical judgment. You know what matters most, and when to act, check the facts or ask for help.
• Good people skills. You listen, explain things clearly, build trust and handle difficult conversations with respect.
• Business and financial sense. You are comfortable using basic numbers to make decisions and increase profit.
• Very strong English and Vietnamese, both spoken and written.
• Honesty, openness to feedback, and a calm, fair approach when things go wrong.
• Comfortable leading a small business: broad responsibilities and a combination of hands-on work and bigger-picture thinking.
• Interest in learning digital tools, including AI, to make work easier and better.
• Nice to have: experience in hotels, cafés, restaurants or other service businesses, in marketing, or in using technology to improve operations.

What you get

• A salary of VND 28-40 million per month, depending on experience.
• Real responsibility and the freedom to shape the direction of the business
• A international environment with interesting members, entrepreneurs and remote workers from around the world.
• A green workplace surrounded by rice fields, with a focus on healthy living for both the team and members.
• A smooth start: a structured handover with plenty of time working alongside the current General Manager (Vietnamese), learning opportunities, and support from our owner (German) with a background in business and technology.
• Relocation support if you move to Hoi An.

How To Apply

If you're interested, apply as soon as possible. We review applications on a rolling basis and the sooner you apply, the higher your chances.

Quyền lợi

• Thưởng:

  - Competitive salary: depending on your experience, skill, and attitude
  

  - Health insurance, social insurance, and other benefits
  

  - Allowance for relocating from other cities to Hoi An
  

• Đào tạo:

  - Opportunity to be promoted to higher management roles
  

  - Opportunity to lead other branches when we expand.
  

• Khác:

  - High standards of foreign-owned business with many learning/growth opportunities
  

  - Learning and career advancement options for all staff
  

  - Access to premium AI subscriptions.