Tuyển dụng DL Recruitment & Employee Relations Specialist

I. JOB SUMMARY

Support the HR Supervisor/Manager in executing Direct Labor (DL) Recruitment and Employee Relations (ER) activities for the plant, including end-to-end recruitment, employee listening, engagement activities, and related HR initiatives.

Ensure activities are delivered effectively, timely, and in compliance with company policies, procedures, and applicable requirements.

II. KEY RESPONSIBILITIES

• 1. DL Recruitment
• Partner with hiring managers to understand workforce needs, hiring requirements, and timelines.
• Manage end-to-end DL recruitment, including sourcing, screening, interviewing, assessment, selection, pre-employment, and onboarding.
• Develop sourcing channels and maintain candidate pipelines to support regular and ramp-up hiring.
• Coordinate recruitment campaigns, job fairs, agencies/dispatch vendors, referrals, and other sourcing channels.
• Ensure accurate recruitment records, timely candidate communication, and a positive candidate experience.
• 2. Employee Relations & Employee Listening
• Receive and follow up on employee feedback, concerns, complaints, grievances, and suggestions while maintaining appropriate confidentiality.
• Organize employee listening activities such as Tea Talk, focus groups, communication sessions, and other ER channels.
• Coordinate with HR and relevant stakeholders to address employee concerns and follow up on agreed actions.
• Identify recurring employee issues and feedback trends and recommend improvement opportunities.
• 3. Employee Engagement
• Plan and coordinate employee engagement and company activities, including birthday celebrations, outings, year-end parties, sports activities, CSR programs, and other employee events.
• Coordinate communications, logistics, vendors, participation, and activity execution.
• Collect employee feedback and support continuous improvement of engagement programs.
• 4. Reporting, Compliance & Improvement
• Maintain recruitment and ER reports, including hiring progress, candidate pipeline, onboarding, employee feedback, engagement activities, and KPIs.
• Monitor recruitment and ER activities and highlight potential gaps, risks, or improvement opportunities.
• Ensure compliance with company policies, procedures, applicable requirements, and confidentiality standards.
• Support HR projects, process improvements, and other duties assigned by the Supervisor/Manager.

III. JOB QUALIFICATIONS

• Bachelor’s degree in human resources, Business Administration, Law, or related fields.
• 3–5 years of relevant HR experience, preferably in manufacturing.
• Experience in high-volume/mass recruitment, especially DL/operator hiring, is preferred.
• Experience in Employee Relations, employee listening, engagement activities, and company events is preferred.
• Good understanding of recruitment processes, HR practices, and relevant labor regulations.
• Experience working with recruitment agencies, dispatch vendors, or external service providers is an advantage.

IV. KEY SKILLS & COMPETENCIES

• Good English communication skills;
• Chinese is an advantage.
• Strong communication, listening, interviewing, and stakeholder management skills.
• Strong planning, coordination, problem-solving, and organizational skills.
• Proactive, approachable, accountable, and able to work effectively in a fast-paced manufacturing environment.
• Proficient in Excel and PowerPoint; Power BI, Power Automate, or Power Apps is an advantage.
• Willing to support off-site recruitment, employee events, weekend activities, or adjusted working hours when required.