Tuyển dụng Account Manager

1. Client & Relationship Management

• Act as the point of contact for clients for digital & Social management matters.
• Understand client brand, tone, business goals, and target audience.
• Translate client briefs into actionable campaign strategies, focused on digital strategy.
• Build and maintain strong relationships through consistent communication, strategic consultation, and performance reporting.
• Manage client expectations, proactively resolve complaints and conflicts, and keep track of all processes that pertain to the client’s desires.

2. Project & Operation Management

• Own end-to-end campaign operations from briefing through execution to wrap-up with cross-functional team (Planning, Content Creative, Operations).
• Coordinate internal resources to meet deadlines and ensure output is on-brand, on-brief, and on-budget.
• Establish and manage internal documentation, project timelines, and performance dashboards to ensure visibility, enabling stakeholders to track progress easily and maintain strategic alignment.
• Monitor campaign health in real time; identify risks early and adjust execution accordingly.
• Lead all project meetings and post-mortem reviews with internal teams to continuously optimize processes and address performance gaps throughout the project lifecycle.
• Set up a list of KPIs to track for each client.

3. Business Growth & Team Development

• Approach, assess, and identify new growth opportunities with existing and potential customers.
• Developing team members qualified for company business needs such as assigning jobs, managing team workload and performance, giving feedback to team members in a timely manner periodically.
• Understand and support members to perform according to account management KPI set & annual target.
• Yêu cầu Tuyển dụng
• University graduate majoring in Advertising/ Marketing/ Digital/ Communication or related field is preferred.
• Minimum 2 years of working experience as a Digital Account Manager.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills, including the ability to find creative solutions to complex issues.
• High level of analytical and organizational skills, and excellent attention to details.
• Excellent communicating, presentation, and interpersonal skills to work with different departments.
• Energy, enthusiasm and the ability to work under pressure to meet deadlines and demanding targets.
• Good English communication skills are a plus.
• Chế độ & Phúc lợi

WHAT WE OFFER TO YOU

• Competitive salary and performance-based bonuses.
• Full social, health, and unemployment insurance as per Labor Law.
• A young, dynamic, and friendly work environment.
• Free skill training courses, exciting company trips, and a grand Year-end Party.
• 12 annual leave days + 13th-month bonus based on company performance and your contributions.
• Annual salary review and performance evaluation.

TIME & LOCATION

• Working hours: 09:00 – 18:00, Monday to Friday.
• Workplace: 207/7 Nguyen Van Thu Street, Da Kao Ward, District 1, Ho Chi Minh City.
• Giới thiệu Prime Commerce
• We are a local Digital Commerce agency in Vietnam passionate about creating seamless customer experience for brands and providing comprehensive customized solutions to execute their online strategies to fuel growth.
• With the belief in the power of technology and customer experience, we can take brand’s online presence to the next level and unlock all potential aspects of brand’s online identity in Vietnam and SEA.
• Prime Commerce is currently promoting 2 core aspects: technology products and service in communication strategy.
• We have offices in: Vietnam - Malaysia - Singapore.