Tuyển dụng Senior Account Manager

A. Main Objective

Account Manager in our Agency BU. Lead integrated Digital Marketing strategies, manage high-level client expectations, and optimize customer lifetime value through breakthrough creative solutions.

B. Key Responsibilities

• 1. Strategic Account Leadership
• Directly provide comprehensive 360-degree Digital Marketing solutions: from Social, Content, Creative to Performance Marketing based on clients’ real business challenges.
• Build and maintain strategic partnerships with high-level management (Brand Managers/Marketing Directors).
• Proactively research the market and competitors to propose new initiatives and expand collaboration (Upsell/Cross-sell).
• Manage client expectations, proactively resolve complaints and conflicts, and keep track of all processes that pertain to the client’s desires

2. Quality & Performance Oversight

• Approve the strategic direction of proposals and media plans before submission.
• Oversee KPI and ROI systems through reports from AMs, ensuring campaigns remain on track and achieve committed goals.
• Act as the primary point of contact for resolving complex issues, risk management, or communication crises.
• Monitor campaign health in real time; identify risks early and adjust execution accordingly.
• Lead all project meetings and post-mortem reviews with internal teams to continuously optimize processes and address performance gaps throughout the project lifecycle.

3. Business Growth & Finance

• Take direct responsibility for revenue targets and profitability (P&L) of the assigned account portfolio.
• Strictly manage contract processes, acceptance tests, and ensure timely debt recovery.
• Yêu cầu Tuyển dụng
• University graduate majoring in Advertising/ Marketing/ Digital/ Communication or related field is preferred.
• Minimum of 05 years in a Digital Marketing Agency environment, with at least 02 years at a Senior level.
• Deep understanding of the Digital ecosystem (Social Media, Search, Display, KOLs/Influencers, Creative Content). Strong strategic thinking and data interpretation skills.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Excellent “sales-closing” presentation, high-level negotiation, and conflict management skills.
• High level of analytical and organizational skills, and excellent attention to details.
• Excellent communicating, presentation, and interpersonal skills to work with different departments.
• Energy, enthusiasm and the ability to work under pressure to meet deadlines and demanding targets.
• Proficiency in English (spoken and written) for direct collaboration with regional offices and international clients.
• Chế độ & Phúc lợi

WHAT WE OFFER TO YOU

• Competitive salary and performance-based bonuses.
• Full social, health, and unemployment insurance as per Labor Law.
• A young, dynamic, and friendly work environment.
• Free skill training courses, exciting company trips, and a grand Year-end Party.
• 12 annual leave days + 13th-month bonus based on company performance and your contributions.
• Annual salary review and performance evaluation.

TIME & LOCATION

• Working hours: 09:00 – 18:00, Monday to Friday.
• Workplace: 207/7 Nguyen Van Thu Street, Da Kao Ward, District 1, Ho Chi Minh City.
• Giới thiệu Prime Commerce
• We are a local Digital Commerce agency in Vietnam passionate about creating seamless customer experience for brands and providing comprehensive customized solutions to execute their online strategies to fuel growth.
• With the belief in the power of technology and customer experience, we can take brand’s online presence to the next level and unlock all potential aspects of brand’s online identity in Vietnam and SEA.
• Prime Commerce is currently promoting 2 core aspects: technology products and service in communication strategy.
• We have offices in: Vietnam - Malaysia - Singapore.