Tuyển dụng Technical Service Engineer tại Hồ Chí Minh

KEY RESPONSIBILITIES AND DUTIES

• Liaise with Commercial Team to provide design and detail solutions suitable for projects, Customers and markets supporting specification winning and sales development.

• Provide a technical advice / design service to customers. Able to Influence and secure specifications and orders for Kingspan - KINGZIP product range.

• Provide detailing assistance for Marketing Team to assist the preparation of best industry literature for Specifiers, Contractors and Building Owners.

• Support compliance processes by identifying non-conformities, reporting to the Technical Lead, and helping maintain procedures aligned with company and regulatory standards.

• Work within the Technical team and liaising with Operations functions to supply feedback from sites, on new product and existing product application and performance.

• Support the assessment and implementation of technical aspects of business strategies within the technical department.

• Participate in identifying personal training and development needs to ensure continuous improvement and professional growth.

• Support the documentation and analysis of customer complaints, claims, and product issues to identify root causes and propose appropriate technical solutions.

• Build expertise in thermal, fire, acoustic, and environmental insulation technologies to support internal and external stakeholders effectively.

• Represent the technical team in internal meetings and, where appropriate, in industry associations, technical forums, or customer interactions under the guidance of senior technical staff.

• Analyze technical data and provide input on trends, threats, and opportunities related to the company’s product performance and application in local markets.

• Ensure that all external technical documentation and communications meet professional standards and are aligned with the company’s brand and compliance policies.

• Participate in customer satisfaction and quality improvement initiatives, including gathering feedback for NPS (Net Promoter Score) and internal process enhancements.

• Support technical project execution through reporting, coordination, testing, and documentation, following best practices and under leadership direction.

• Other tasks as required by your Leader.

• Educated to degree le

Yêu cầu công việc

• Educated to degree level (or equivalent) from construction and civil industry.

• 3-5 years of experience in construction, knowledge of standing seam roofing systems, understand preparing specification.

• Able to read Architectural/Structural drawings, calculate roof area and perimeter quantities.

• Able to develop and modify construction drawings as required.

• Knowledge in engineering calculation of loading / system.

• Experience in a panels technical function.

• Proficient in CAD software, such as AutoCAD, Rhinoceros, SolidWorks, and Rivet.

• Must possess a good all-round knowledge of the construction industry, and in particular the role which Kingspan plays within the sectors it operates in.

• Have the ability to communicate well with both internal and external customers, building strong relations remotely and face-to-face.

• Have a positive personality and fully appreciate the commercial strategies of the business, aligning the technical support to deliver these.

• Good communication and writing skills in English essential.

Quyền lợi

• Đào tạo: Participate in identifying personal training and development needs to ensure continuous improvement and professional growth.