Senior Operations Efficiency - Hub Operations, SPX Express (HCMC)

Reporting

Responsible for 100% accuracy in daily/weekly/monthly/yearly operations reports

Support Regional Operation Manager (ROM) by building relevant dashboards, reports, trackers, etc. to control responsible Hub/Region KPI and monitor its achievement

Propose new initiatives to manage performance of responsible hubs and optimize operation activities

Act as a data gate to represent ROM to provide data/input/information for other reports of the company as assigned

Projects

Initiate and help to implement new ideas to develop projects in multiple areas enhancing operational efficiency

Participate in other projects of the company as assigned and play the role of a connector who has a comprehensive understanding of Hub operations

Coordinate with all stakeholders e.g. Operation Excellence, Procurement, Feature, BI… to support their understanding about Hub operation and work with them in specific projects

Follow up feedbacks of the launched projects and adjust plans to best serve actual situations;

Internal control and audit

Develop a deep understanding of SPX in general and their assigned hubs/region in particular and actively identify operational issues for improvement

Do onsite visits and investigate problems arisen to report to ROM for their timely intervention and necessary guidance

Report any anomalies or inconsistencies to ROM upon realization in hub/region operation

Well control SOPs/regulations and be an internal trainer for the hubs/region to understand these SOPs/regulations when assigned

Administrative task

Collaborate with teams in the region and take charge of administrative tasks for the whole region including but not limited to organizing events/parties, ordering stationery, controlling uniform, finalizing payment/receipts and other ad-hoc tasks

Prepare proposals, and presentations as assigned

Other tasks are assigned by the Company from time to time.

Yêu cầu công việc

3+ years of industry experience with proven business impact

Be able to communicate with different stakeholders

Data analytics (Excel, SQL, etc) and an understanding of logistics operation will be a plus

Have good project ownership, strong analytical thinking, ability to learn quickly and can-do mindset

Excellent written and verbal communication skills in English and Vietnamese

An ability to work within a team and working on own initiative is essential