Tuyển dụng Senior Business Analyst (Digital Transformation project)

• Act as a bridge between business problems and technology solutions.
• Analyze business needs and project strategies to propose optimal solutions
• Document requirements using industry-standard formats (BRD, SRS, FRS) and create diagrams such as product roadmaps and functional flows
• Collaborate with IT and business teams to build business processes, data structures, and ensure deliverables meet initial specifications
• Report progress and issues to management and escalate when necessary.
• Assist in resolving service-related issues and adhere to development and support processes.
• Ensure concepts are developed and managed from inception through post-deployment.
• Participate in and take ownership of all digital transformation projects at SGS Vietnam, as assigned by management.
• Perform any other related tasks as required.
• Bachelor's degree in Information Systems or Information Technology.
• Minimum 5 years of experience as a Business Analyst, Product Analyst, Systems Analyst, Project Leader, or Project Manager or similar roles
• Good knowledge of requirement documentation (BRD, SRS, FRS) and diagramming (roadmaps, organizational charts).
• Advanced understanding of business practices and processes.
• Ability to work proactively in ambiguous situations and collaborate across departments Knowledge of at least one core business process area (Order-to-Cash, Procure-to-Pay, or Record-to Report).
• Strong communication, stakeholder management, and teamwork skills.
• Fluent English communication skills. Ability to work independently and manage multiple priorities.
• Demonstrate the ability to analyze business problems and design or propose effective business solutions.

Preferred Qualifications

• Experience with ERP end-to-end implemmentation.
• Experience in TIC, Finance, or service industries.
• Experience leading small or medium projects
• Knowledge of Power BI, Power Automate, or AI-enabled business tools.
• Basic Mandarin Chinese communication skills.
• Professional certifications such as CBAP, PMI-PBA, PMP, or equivale