Tuyển dụng Senior Business Analyst tại Hà Nội

Job Description

We are seeking a highly skilled Senior Business Analyst and Technical Writer to join our dynamic team. This hybrid role demands a strategic, analytical mindset combined with exceptional communication skills to analyze complex business processes and produce clear, impactful documentation. You will be instrumental in driving business transformation by aligning requirements with organizational goals and delivering comprehensive documentation that empowers stakeholders and supports seamless product delivery.

Key Responsibilities

• Gather and document business and technical requirements.
• Analyze problems, identify root causes, and recommend improvements.
• Act as a bridge between business, technical teams, and vendors to ensure smooth communication.
• Support product development by contributing to product roadmaps, supporting the development and testing phases, preparing UAT documentation, and facilitating UAT .
• Create and maintain clear documentation (BRD – Business Requirement Document, user story,UAT documentation, user manual, change request,etc.).
• Ensure all documents and processes are consistent, accurate, and up to date.

Yêu cầu công việc

Your Skills and Experience

Education & Experience:

• 3–4+ years of experience as a Business Analyst.

Skills & Competencies:

• Strong skills in documentation writing; familiar with tools like Jira and Confluence.
• Analytical thinking, problem-solving, and creativity.
• Excellent communication, presentation, and negotiation skills.
• Solid understanding of software development life cycle and Agile/Scrum methodologies.
• Detail-oriented with strong organizational skills.
• Strong English communication skills (written and spoken).
• Experience in the EdTech domain is a plus.

Why GrapeCity? We Offer:

• Flexible work hours in the morning between 8:00 AM - 9:00 AM
• Annual Health check-up by famous hospitals
• Annual summer vacation
• Monthly team building budget
• Comfortable and relaxing office setting with West Lake view
• Free tea & coffee corner.
• A variety of corporate events: sports competitions, monthly birthday parties, team building parties, Family Day party, Year End party.

Quyền lợi

• Thưởng:

  13th-Month Salary Bonus

• Chăm sóc sức khoẻ:

  Private Health Insurance Card + Annual Health Check-up

• Hoạt động nhóm:

  Annual Company Events: Birthday Celebrations, Summer Trip, Family Day, Year-end Party, and Monthly Team Building.