Quality Manager

DUTIES & RESPONSIBILITIES
Quality Management Systems (QMS) & Compliance
Establish, maintain, and optimize QMS policies, SOPs, and technical documentation in strict compliance with ISO 9001, ISO 14001, and EHS standards.
Lead all internal, third-party certification, and customer quality audits while monitoring operational risks to report to the Board of Directors.
Oversee document control architecture, including inspection standards, engineering specifications, and change management procedures.
Operations, In-Process Quality & Technical Assurance
Supervise and direct daily QA, QC (IQC, IPQC, OQC), and Metrology/Lab testing activities across all production lines.
Ensure all incoming materials, in-process assemblies, and finished products adhere strictly to engineering drawings, technical specifications, and customer quality standards.
Deploy core quality tools (APQP, PPAP, FMEA, SPC, MSA) and drive the timely resolution of non-conformances (NCR/CAR) to optimize yield and reduce scrap.
Final decision-making authority regarding MRB (Material Review Board) dispositions (Rework, Scrap, Return to Vendor, Use As Is).
Customer & Supplier Quality Management
Serve as the primary technical interface for customer quality matters, audits, and complaint resolutions using 8D and 5-Why methodologies within agreed SLAs.
Oversee Supplier Quality Engineering (SQE) functions, including supplier evaluation criteria, periodic audits, and incoming defect monitoring.
Drive Supplier Corrective Action Requests (SCAR) to ensure a consistently high-quality material supply chain.
Team Leadership, Management & Reporting
Manage, mentor, and evaluate Quality Department staff, conducting technical training programs (GD&T, ISO standards, inspection tools) to enhance team capability.
Consolidate and report weekly, monthly, and quarterly Quality KPI metrics to executive leadership and global management teams.
Perform other strategic or operational duties as assigned by executive leadership.
Education:
Minimum Bachelor’s Degree or higher in Quality Management, Mechanical/Industrial Engineering,
Technical, or related fields.
Experience:
Minimum of 5–8 years of experience in Quality Management or Senior QA/QC leadership within precision manufacturing, contract manufacturing, or industrial assembly environments.
Certifications:
ISO 9001 & ISO 14001 Lead Auditor/Internal Auditor Certification preferred. ASQ Certified Quality Engineer (CQE) or Manager (CQM/OE) is a strong plus.
Technical Knowledge:
In-depth understanding of quality concepts, ISO standards, and quality engineering principles.
Hands-on mastery of 7 QC Tools, 8D Problem Solving, 5-Why, FMEA, SPC, MSA, and PPAP.
Proficiency in reading mechanical drawings, technical specifications, and GD&T requirements.
Soft Skills & Leadership:
Strong analytical, critical thinking, problem-solving, and detail-oriented attributes.
Proven leadership, team building, performance management, and conflict resolution skills.
Ability to work effectively under high pressure and adapt to rapid business growth.
Language & IT Skills:
Fluency in spoken and written English and Vietnamese for customer interface and report writing.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and quality data management systems/ERP.
WORKING TIME:
7H45 A.M - 5H30 P.M
Shuttle Bus is provided
Ngành nghề: Điện / Điện tử / Điện lạnh / Điện công nghiệp
Kinh nghiệm: 3 Năm
Cấp bậc: Quản lý
Hình thức: Nhân viên chính thức
Địa điểm: Bình Dương

Yêu cầu công việc

Education:
Minimum Bachelor’s Degree or higher in Quality Management, Mechanical/Industrial Engineering,
Technical, or related fields.
Experience:
Minimum of 5–8 years of experience in Quality Management or Senior QA/QC leadership within precision manufacturing, contract manufacturing, or industrial assembly environments.
Certifications:
ISO 9001 & ISO 14001 Lead Auditor/Internal Auditor Certification preferred. ASQ Certified Quality Engineer (CQE) or Manager (CQM/OE) is a strong plus.
Technical Knowledge:
In-depth understanding of quality concepts, ISO standards, and quality engineering principles.
Hands-on mastery of 7 QC Tools, 8D Problem Solving, 5-Why, FMEA, SPC, MSA, and PPAP.
Proficiency in reading mechanical drawings, technical specifications, and GD&T requirements.
Soft Skills & Leadership:
Strong analytical, critical thinking, problem-solving, and detail-oriented attributes.
Proven leadership, team building, performance management, and conflict resolution skills.
Ability to work effectively under high pressure and adapt to rapid business growth.
Language & IT Skills:
Fluency in spoken and written English and Vietnamese for customer interface and report writing.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and quality data management systems/ERP.
WORKING TIME:
7H45 A.M - 5H30 P.M
Shuttle Bus is provided