Tuyển dụng Process Quality Assurance (PQA) tại Hà Nội

- Establish, review, and continuously improve project and operational processes in alignment with ISO 9001, CMMI, and internal quality requirements.

- Develop risk-based audit plans and conduct internal, process, and project quality audits from preparation through reporting and closure.

- Evaluate objective evidence, identify gaps and nonconformities, document findings clearly, and track CAPA effectiveness to completion.

- Support external audits, assessments, and customer audits by coordinating audit readiness, required evidence, and follow-up actions.

- Monitor project compliance with defined processes, quality plans, and key quality indicators; proactively identify risks and improvement opportunities.

- Perform root-cause analysis for process deviations and recurring quality issues, and recommend practical corrective, preventive, and improvement actions.

- Design training plans and materials; deliver training, coaching, and hands-on guidance to project teams on quality processes, audit preparation, and international standards.

- Provide consultation to project teams on tailoring and applying quality requirements throughout the project lifecycle.

- Prepare audit reports and quality dashboards, communicate key risks and findings to management, and follow up agreed improvement actions.

Yêu cầu ứng viên

- Bachelor’s degree in Quality Management, Engineering, Information Technology, or a related field.

- Minimum 5 years of experience in Process Quality Assurance (PQA), QA/QC, or quality management, preferably in IT/software projects.

- Strong hands-on experience in planning, conducting, and reporting internal/process audits, including evidence review, stakeholder interviews, nonconformity identification, and follow-up of corrective and preventive actions (CAPA).

- Strong working knowledge of international quality standards and models, especially ISO 9001:2015 and CMMI; ability to interpret requirements and apply them to project processes.

- Proven experience in developing training materials and delivering training, coaching, and practical guidance on processes, audit readiness, and quality standards.

- Strong knowledge of process improvement and root-cause analysis methods such as PDCA, 5 Whys, Fishbone, and FMEA.

- Excellent analytical, facilitation, communication, report-writing, and presentation skills.

- Proficient in project and quality management tools such as JIRA and Confluence.

- English proficiency: TOEIC ≥ 650 and TOEIC Speaking ≥ 110."

Skillset (Optional)

- Certified ISO 9001 Internal Auditor or Lead Auditor.

- CMMI appraisal, implementation, or audit-support experience.

- Experience with ISO/IEC 27001 or other relevant international standards.

- Ability to communicate in Korean.

- Experience in project management and cross-functional stakeholder coordination

Quyền lợi được hưởng

• Opportunity
• Attractive salary and bonus will be discussed after going through CV & Interview
• Topik allowance
• Review capacity annually and adjust salary increases according to work performance.
• Health care: Premium health insurance, Annual health check-up
• Young working environment
• Good career development opportunities with interesting and challenging projects.
• English, Korean, technical, soft skills training courses.
• Opportunity to learn special courses from LG CNS, new technology and security.
• Gifts on holidays (April 30th - May 1st, September 2nd, Tet, etc.)
• Outdoor activities with company support: sports clubs, team building, happy hour parties, birthdays, travel, employee and family events, etc.
• Working hours: 8 hours from Monday - Friday (8 hours/day)
• Location
• 15th Floor, Keangnam Landmark 72, Me Tri, Nam Tu Liem, Hanoi