Mortgage Broker Support Staff (Loan Processor) - Welcome Fresher

Job Description

Our mortgage broking network is seeking for Mortgage Broker Support Staff (Loan Processor) to help our brokers with processes loan applications, customer services, debt collection, loan documentation.

Main duties include:

• Prepare loan applications and Data entry, ensuring accuracy and compliance with regulatory requirements.

• Work alongside Mortgage Broker to process loan application and submit Apply Online, lodge application to lender recommended by Mortgage Broker

• Collect supporting documents, ensure bank statements are in correct dates, and submit loan applications while ensuring the completeness and accuracy of supporting documents.

• Efficiently manage client data within CRM systems, navigating the loan portal 'Apply Online' for application submissions.

• Verify documentation for accuracy, validity, and compliance with policies and legislation, ensuring thorough understanding of loan products and policies.

• Interact with customers to obtain all required deal information.

• Action missing information and conditional approval lender requests.

• Communicating with customers, Buyers Agents and Conveyancers to update them on the status of applications up until Settlement.

• Develop and sustain a level of professionalism among staff and clientele

• Uphold a strict level of confidentiality

• Other tasks as assigned by the client or team leader

• W

Yêu cầu công việc

• Working hour: 5:30 AM - 2:30 PM (From Mon to Fri), Sat morning: Working from home

• On-site

To succeed in this role, you must have:

• Excellent English skills verbal, written, and interpersonal communication skills is a MUST. (TOEIC 785+/ IELTS 6.0 +...)

• Excellent attention to detail is a MUST.

• A finance background or accounting background is preferred.

• A genuine interest in people with a desire to learn and build effective relationships with clients and colleagues.

• Efficient, self-motivated individual with positive energy.

• The drive to work in a fast-paced successful environment.

• Problem-solving skills with the capability to meet deadlines.

• Strong organizational skills.

• Experience will be considered a plus.

Benefits:

• Paid professional training. Direct training and mentoring from experienced Australian mortgage brokers

• Competitive salary + 13th month salary

• Social, health, and unemployment insurance as per Vietnamese Labor Law

• 12 annual leave days, OT compensated according to company policy.

• Holiday bonus, Birthday bonus

Quyền lợi

• Thưởng:

  Competitive salary + 13th month salary

• Chăm sóc sức khoẻ: Social, health, and unemployment insurance as per Vietnamese Labor Law Annual general health check-up
• Nghỉ phép có lương: 12 annual leave days, OT compensated according to company policy
• Hoạt động nhóm: Young and professional environment with opportunities to work with international clients