Tuyển dụng Lead Program Manager (Developer Education)

The role at a glance

Skills you need

What we offer

Life at Grab

The role at a glance

Get to Know the Team

We drive technical learning at Grab. Grab's Builders (and increasingly the agents working with them) build in a technical ecosystem that is complex and everchanging. Our purpose is to make this ecosystem easier to understand and manage.

Get to Know the Role

You will lead developer education across Grab's technical ecosystem, helping engineers onboard effectively, build proficiency, and access the right materials they need to work productively. This includes developing engineering onboarding material and procedures, curating learning pathways, supporting ongoing role-based learning, and ensuring Grab's engineering documentation platform remains a reliable source of practical guidance.

You will partner with engineering and platform teams across Grab to identify learning needs, establish content and quality standards, and bring documentation, guides, workshops, and other resources into a coherent learning experience. You'll oversee the accuracy, relevance, and discoverability of these resources, using feedback and performance insights to improve onboarding and strengthen engineering proficiency.

You will be reporting to Manager II, Tech Learning

The Critical Tasks You Will Perform

Lead the curation of documentation for Grab’s engineering platforms, ensuring it is accurate, consistent, easy to navigate, and kept up to date.

Develop and curate learning resources for engineers, including onboarding materials, e-learning courses, tutorials, and relevant industry resources.

Design learning pathways that help engineers get started, build proficiency, and continue developing in their roles.

Partner with engineering, product, and other subject-matter experts to identify knowledge gaps, plan content, and coordinate a steady pipeline of documentation and learning materials.

Establish content standards, templates, and review processes that help teams create and maintain high-quality resources.

Define and report on measures of content quality and learning effectiveness. Use feedback and engagement data to improve the resources and programs.

Skills you need

What Essential Skills You Will Need

8+ years in technical writing, developer education, technical program management, or a related field

Proven track record creating API docs, developer guides, and platform-focused content

Strong command of Markdown, HTML, and documentation tooling (e.g., Hugo, Confluence, GitLab/GitHub)

Experience with Git-based content workflows

Break down complex technical topics for different developer personas — backend, SRE, ML, mobile

With ability to manage multiple content tracks simultaneously

Experience coordinating deliverables and timelines across engineering and product teams

Comfortable defining requirements, tracking progress, and surfacing blockers to stakeholders

Collaborative working style with engineering and product teams

Experience in a developer platform or internal tooling context

Background in content strategy, information architecture, or developer community

Exposure to AI-assisted content workflows and documentation automation

Experience using analytics to improve content and measure developer engagement

Familiarity with technical program or project management (roadmaps, OKRs, cross-team coordination)

What we offer

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Life at Grab

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with

Term Life Insurance and comprehensive

Medical Insurance.

With

GrabFlex, create a benefits package that suits your needs and aspirations.

Celebrate moments that matter in life with loved ones through

Parental and

Birthday leave, and give back to your communities through

Love-all-Serve-all (LASA) volunteering leave

We have a confidential

Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

What’s it like to work at Grab?

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Lead Program Manager (Developer Education)

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