Tuyển dụng Key Account Manager tại Hồ Chí Minh

• Grow Client Relationships & ROI: Develop deep understanding of client businesses; identify new strategic opportunities to increase client ROI and build cross-functional sales/market share growth plans.
• Act as a Trusted Advisor: Guide internal business units with actionable retail insights and market intelligence; leverage digital technologies to anticipate client needs and industry trends.
• Strategic Planning & Execution: Design and execute Go-To-Market (GTM) strategies aligned with client and company targets; drive portfolio growth via account retention and new revenue generation.
• Build Lasting Partnerships: Establish long-term, trust-based relationships with senior client stakeholders; translate complex business challenges into win-win commercial solutions.
• Drive Commercial Success & Contract Management: Analyze client needs and market trends to optimize commercial terms; support contract negotiations in alignment with Finance, HR, Legal, and Marketing.
• Deliver Insightful Business Reviews: Lead regular executive business reviews (QBRs/MBRs) using robust data analytics to present actionable recommendations that exceed client expectations.
• Analyze & Act on Client Feedback: Gather and evaluate client satisfaction scores and survey feedback; drive rapid issue resolution and continuous service enhancement.
• Enhance Client Experience & Cross-selling: Collaborate with internal operational teams to define a seamless client journey and identify cross-selling opportunities across Smollan solutions.
• Manage Performance & Account Profitability: Oversee account budgets, profitability metrics, and KPIs to ensure seamless contract renewals and financial targets achievement.
• Lead by Example & Team Leadership: Champion Smollan’s core values, foster an inclusive high-performance culture, and mentor direct reports for continuous learning and career growth.

Yêu cầu công việc

• Bachelor’s degree or professional qualification in a related discipline (MBA is an added advantage).
• Minimum 5- 8 years of experience in FMCG, Retail, or Sales, including at least 3 years in a management role.
• Hands-on experience with both local & international retailers, suppliers, and wholesalers.
• Deep FMCG/retail industry acumen, strategic thinking, data-driven analytical capability, strong negotiation & commercial deal-structuring skills.
• Excellent presentation skills & proficiency in Microsoft Office tools. Fluent in English (written & spoken).
• High integrity, cultural adaptability, results-oriented focus, proactive problem-solving, and proven capability to influence across all organizational levels.

Quyền lợi được hưởng

• Competitive salary based on experience and capabilities.
• 60-day probation with 100% Gross Salary.
• 13th-month salary & performance/KPI bonus.
• Job-related allowances & modern working equipment.
• Social, Health & Unemployment Insurance based on 100% Gross Salary from the first day.
• Premium health insurance for employees & family.
• Flexible and empowered working environment, no timekeeping.
• Clear career development & promotion opportunities.
• Company Trip & Team Building activities.