Tuyển dụng Jr. Associate Cash Collections Temporary

Company description

Publicis Re:Sources is the backbone of Publicis Groupe, the world's most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55+ countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at

Publicis Resources – A Publicis Groupe Company.

Overview

The Junior Associate Cash Collection is responsible for managing collection activities and resolving client escalations to ensure the achievement of collection targets according to market guidelines, quality standards, and the controls of our Corporate Governance.

Responsibilities

Collection Activities

• Prepare collection and overdue account reports to generate client
• Prepare account statements.

Contact clients to manage collection efforts and address discrepancies.

• Manage collection efforts and address discrepancies in accounts receivable portfolios.
• Send account statements to clients at the established frequency. established by Operations and Strategy.

Coordinate monthly or periodic meetings to review and follow up on

• Coordinate monthly or periodic meetings with agencies and clients to review client portfolios.

Issue Resolution & Client Support

• Review and manage agency and client requests and inquiries.
• Handle escalations and ensure collection targets are met with a focus on customer service.

Process Improvement & Documentation

• Identify opportunities to optimize and continuously improve processes related to the department to implement new strategies and best practices.
• Create and keep up-to-date manuals for assigned processes.
• Initiate one-on-one discussions with the supervisor to review processes and updates

Qualifications

• Studies or equivalent experience in finance with a business focus.

Accounting.

• Two or more years of relevant finance or accounting experience.
• Intermediate Microsoft Office skills.
• Intermediate-english level oral and written communication skills.