Tuyển dụng IT Support - Hà Nội

• Receive and handle customer requests related to IT systems.
• Provide technical support remotely and on-site at customer locations.
• Troubleshoot hardware issues and recommend component upgrades or replacements when necessary.
• Diagnose and resolve issues related to office applications and software, including Microsoft Office, design tools, and accounting software.
• Deploy basic IT infrastructure, including network cabling and installation of switches, NAS, UPS, Wi-Fi, fingerprint scanners, cameras, and PBX systems.
• Update daily task results in the ticketing system and submit regular reports as required by the Team Leader.

Yêu cầu công việc

• University degree in Information Technology.
• Minimum 6 months to 1 year of experience.
• Basic knowledge of server infrastructure, IT systems, software installation, and office applications.
• Basic communication skills in English.
• Ability to work independently and collaboratively in a team.
• Honest, enthusiastic, responsible, proactive, and eager to learn.

Quyền lợi được hưởng

• Competitive monthly salary, based on qualifications and experience.
• Full participation in social insurance schemes and 24/7 accident insurance.
• Daily meal allowance.
• PVI Care health insurance, along with long-service bonuses (at 3, 5, and 10-year milestones), a 13th-month salary, and annual performance-based bonuses for outstanding achievements.
• An open and dynamic work environment.
• A friendly, supportive company culture.
• Annual periodic health check-ups.
• Complimentary daily refreshments (tea, juice, coffee, and snacks) and free parking.
• Engagement in exciting internal activities, including monthly birthday celebrations, welcome events for new hires, team-building sessions, and year-end parties.