Tuyển dụng IELTS Exams Assistant tại Hà Nội

• Prepare test equipment and support the delivery of Computer-delivered IELTS tests on weekdays and weekends
• Act as invigilator for Computer-delivered IELTS tests, in line with IELTS test-day procedures
• Perform administrative tasks supporting test organization, including test-day documentation and reporting
• Uphold IELTS test security and confidentiality requirements at all times
• Maintain the filing system for IELTS materials and keep accurate records of IELTS data on the relevant systems
• Deliver high-quality customer service to candidates, providing IELTS information and guidance in person, by telephone and by email
• Welcome and support candidates on test day, resolving enquiries and complaints courteously and escalating issues to the Test Center Manager where required
• Assist with other IELTS examination matters as required

Yêu cầu ứng viên

• Bachelor's degree in a related field
• Professional English communication skills, written and spoken (equivalent to IELTS 6.0)
• Availability to work weekends (with compensatory leave arrangements)
• Travel flexibility between test locations and cities
• Proficiency in Microsoft Office, particularly Word and Excel
• Awareness of, and commitment to, test security and confidentiality standards
• Ability to handle IELTS enquiries and resolve candidate complaints professionally
• Strong organizational skills, attention to detail and a problem-solving approach
• Team player with a positive, proactive mindset

Quyền lợi được hưởng

• 13th Month Salary
• 15 Working-Days Recreation Leave: Employees are entitled to 15 days of paid leave each year for vacations or personal time.
• 10 Days Sick Leave: Employees are granted 10 days of paid sick leave annually.
• Annual Medical Examination: A yearly health check-up provided by the company.
• Staff Development & Training: Professional growth opportunities offered according to departmental and corporate policies.