Tuyển dụng DX Manager tại Hồ Chí Minh

Key Responsibilities:

1. DX Pillar Leadership & Team Management

- Lead and develop a team of analysts or specialists within one DX pillar.

- Define the pillar’s scope, operating rhythm, standards, and expected outputs.

- Establish clear team priorities, workflows, and recurring processes.

- Coach team members to strengthen judgment, analysis, communication, and ownership.

- Support hiring, team structure, specialization, and growth planning as the function expands.

2. Insights & Decision Support

- Translate user, product, market, operational, or business signals into clear and prioritized recommendations.

- Build recurring reports, reviews, and decision frameworks that enable consistent, decision-ready outputs.

- Identify important trends, risks, gaps, and opportunities and communicate their implications to leadership.

- Represent the pillar in DX leadership reviews and cross-functional discussions.

3. Operational Excellence & Standards

- Build scalable processes, operating models, and standards that improve the quality and consistency of team outputs.

- Establish recurring operating rhythms and frameworks that can be adopted across brands and markets.

- Continuously improve workflows, reporting processes, and analytical approaches based on business needs.

- Ensure the team maintains high standards for accuracy, clarity, and actionable recommendations

4. Cross-Functional Collaboration

- Partner closely with Product, Market, Operations, Data, Design, Tech, and other DX teams.

- Translate business questions and stakeholder needs into structured analysis, research, and recommendations.

- Manage stakeholders with competing priorities and ensure alignment on objectives and expected outcomes.

- Escalate risks, gaps, and opportunities with clear context and recommended actions.

Yêu cầu công việc

- At least 6 to 8 years of experience in analytics, research, insights, product operations, market intelligence, content operations, strategy operations, or related functions.

- At least 2 years of direct people management experience.

- Proven experience building or scaling a team, function, process, or operating model.

- Strong ability to coach team members and develop their judgment, ownership, and communication.

- Strong ability to turn complex or ambiguous signals into clear insights, decisions, and recommendations.

- Good data sense with the ability to identify trends, challenge assumptions, and determine what matters.

- Strong business judgment and comfortable making decisions with incomplete information.

- Able to build structured processes and standards that teams can consistently adopt.

- Strong experience working with stakeholders across different functions.

- Excellent written and verbal communication skills, particularly when working with senior stakeholders.

- Comfortable managing competing priorities and influencing stakeholders across different functions.

- Comfortable working with dashboards, spreadsheets, admin tools, Jira, Notion, or similar tools.

- Familiarity with SQL, BI tools, PostHog, Looker, or similar analytics tools is an advantage.

- Experience in multi-market consumer platforms, marketplaces, e-commerce, fintech, digital content platforms, entertainment, or app-based products is preferred.

- Exposure to product analytics, user research, catalog/content operations, competitor intelligence, or strategy operations is a plus.

- Experience with product taxonomy, content metadata, portfolio segmentation, or market playbooks is advantageous.

Quyền lợi

• Nghỉ phép có lương: Ample amount of paid leave provided
• Đào tạo: Career development is emphasized